Lexmark Z65
Lexmark Z65n
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Troubleshooting 85
Printer has a paper jam
If the paper is lodged too far into the printer and cannot be removed:
1Turn the printer off.
2Turn the printer back on.
3If the printer does not automatically eject the page: a Turn the printer off.
b Pull firmly on the paper to remove it.
If you cannot reach the paper, raise the front cover, pull the paper out, and then close the front cover.
cTurn the printer on.
Note: Do not force the paper too far into the printer. For example, A4 paper should extend slightly beyond the top of the paper support and letter size paper should align with the top of the paper support. A4 size paper should extend beyond the top of the paper tray. Letter size paper should extend beyond the top of paper tray 1 and align with the top of paper tray 2.
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