Troubleshooting Network Problems

Depending upon the version of the software, icon position can be changed.

ENGLISH

1

2

Press the (Home) button to access the Home menu. Select (Settings) and press Wheel (OK).

Select the Network Wired Connection

(Ethernet) or Wi-Fi Connection Advanced

Settings.

Check the AP (Router) or consult your Internet

service provider.

When X appears next to Gateway:

1 Unplug the power cord of the AP (Router), cable modem, wait 10 seconds. Reapply power.

2 Initialize (Reset) the AP (Router) or cable modem.

3 Contact internet service provider or AP (Router) companies.

NETWORKWI-FI

Quick

 

 

 

Picture

TV Name

 

 

 

LG Smart TV

Sound

Wired Connection (Ethernet)

 

 

 

 

Wi-Fi Connection

Network

 

 

 

 

Wi-Fi Direct

General

LG Connect Apps

 

Safety

 

Accessibility

 

Quick

Picture

Sound

Network

General

Safety

Accessibility

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iptime_seungjun.lee

Add a Hidden Wireless Network Connect via WPS PBC Connect via WPS PIN Advanced Settings

When X appears next to DNS:

1 Unplug the power cord of the cable modem or the AP (Router), wait 10 seconds. Reapply power.

Follow the instructions below that correlate to your network status.

Check the TV or the AP (Router).

When X appears next to TV:

1 Check the connection status of the TV, AP (Router) and cable modem.

2 Power off and power on in the following order; (1st) the cable modem, wait for the cable modem to reset (2nd) the AP (Router), wait for the AP (Router) to reset and the (3rd) TV.

3 If you are using a static IP, enter the IP directly.

4 Contact internet service provider or AP (Router) companies.

2 After the cable modem or AP (Router) has Initialized (Reset), try to reconnect.

3 Check that the MAC address of the TV/ AP (Router) is registered with your Internet service provider. (The MAC address displayed on the right pane of the network status window should be registered with your Internet service provider.)

4 Check the AP (Router) manufacturer’s website to make sure your router has the latest firmware version installed.

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LG Electronics 65EC9700 owner manual Troubleshooting Network Problems

65EC9700 specifications

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