BEFORE CALLING FOR SERVICE
SERVICE CALLS CAN OFTEN BE AVOIDED!
IF YOU THINK YOUR REFRIGERATOR IS NOT WORKING PROPERLY, FIRST VERIFY THESE POSSIBLE CAUSES:
PROBLEM
REFRIGERATOR IS NOT WORKING
THE TEMPERATURE IN THE REFRIGERATOR COMPARTMENT OR FREEZER COMPARTMENT IS TOO HOT.
ABNORMAL NOISE (S)
THE REFRIGERATOR KEEPS BAD ODORS
DEW FORMS ON THE
CABINET SURFACE.
COMPRESSOR OPERATES CONTINUOUSLY FOR LONG TIME
POSSIBLE CAUSES
•Did a fuse blow or a circuit breaker trip?
•Is the power cord loose in the connector or unplugged?
•Check your electric plug for damage. Connect another appliance or lamp to make sure the outlet works.
•Make sure your circuit is not overloaded. The refrigerator should be on its own circuit. Unplug other appliances that are overloading the circuit and causing voltage drop or other electrical problems.
•The temperature control is not in the right position.
•The appliance is located near the wall or a heat source (stove, sun rays, etc.)
•Hot weather - Frequent door openings.
•The door is not completely closed. Check to ensure there is no damage to the gasket or some item blocking the door.
•The door is left open for long time.
•Large food amounts are stored in the refrigerator.
•The refrigerator is placed over an uneven or weak surface, or the leveling screws need to be adjusted.
•Unnecesary objects are placed on the back side of the refrigerator.
•If a voltage drop occurs check if the bulbs’ light is low, if so, call your electricity company to get the failure fixed.
•Fragrant food must be stored in closed containers or wrapped.
•The interior needs to be cleaned.
•Check that the deodorizer is clean and if needed, expose it to the sun for a couple hours to
It is normal when the humidity is high.
The door may have been left ajar.
•Temperature controls are set to the Maximum, please set them to Medium.
•Check that doors are closed properly.
•Hot food is stored.
•Doors are left open for long periods of time.
•The refrigerator is too close to a heat source or sun rays.
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