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Troubleshooting

74Troubleshooting

Troubleshooting

General

Symptoms

Cause & Solution

 

 

The Power does not turn on.

yy Plug the power cord into the wall outlet securely.

 

 

The unit does not start

yy Insert a playable disc. (Check the disc type, color system, and regional

playback.

code.)

 

yy Insert the disc with the playback side down.

 

yy Clean the disc.

 

yy Cancel the Rating function or change the rating level.

 

 

The angle cannot be changed.

yy Multi-angles are not recorded on the DVD Video being played.

 

 

Cannot play movie, photo or

yy The files are not recorded in a format that the unit can play.

audio files.

yy The unit does not support the codec of the movie file.

 

 

 

The remote control does not

yy The remote control is not pointed at the remote sensor of the unit.

work properly.

yy The remote control is too far from the unit.

 

 

yy There is an obstacle in the path between the remote control and the

 

unit.

 

yy The batteries in the remote control are exhausted.

 

 

Picture

 

Symptom

Cause & Solution

 

 

There is no picture.

yy Select the appropriate video input mode on the TV so the picture

 

from the unit appears on the TV screen.

 

yy Connect the video connection securely.

 

yy Check the [HDMI Color Setting] in the [Setup] menu is set to the

 

appropriate item that conforms to your video connection.

 

yy Your TV may not support the resolution you have set on the unit.

 

Change the resolution to one that your TV accepts.

 

yy The player’s HDMI OUT jack is connected to a DVI device that does

 

not support copyright protection.

 

 

Picture noise appears

yy You are playing a disc recorded in a colour system that is different

 

from your TV.

 

yy Set the resolution to one that your TV accepts.

 

 

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LG Electronics HR933M, HR935M Troubleshooting, General, Picture, Symptoms Cause & Solution, Symptom Cause & Solution