5 Troubleshooting
Troubleshooting
74
Troubleshooting
5
Troubleshooting
General
Symptoms Cause & Solution
The Power does not turn on.
yPlug the power cord into the wall outlet securely.
The unit does not start
playback.
yInsert a playable disc. (Check the disc type, color system, and regional
code.)
yInsert the disc with the playback side down.
yClean the disc.
yCancel the Rating function or change the rating level.
The angle cannot be changed.
yMulti-angles are not recorded on the DVD Video being played.
Cannot play movie, photo or
audio les.
yThe les are not recorded in a format that the unit can play.
yThe unit does not support the codec of the movie le.
The remote control does not
work properly.
yThe remote control is not pointed at the remote sensor of the unit.
yThe remote control is too far from the unit.
yThere is an obstacle in the path between the remote control and the
unit.
yThe batteries in the remote control are exhausted.
Picture
Symptom Cause & Solution
There is no picture.
ySelect the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
yConnect the video connection securely.
yCheck the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
yYour TV may not support the resolution you have set on the unit.
Change the resolution to one that your TV accepts.
yThe player’s HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
Picture noise appears
yYou are playing a disc recorded in a colour system that is dierent
from your TV.
ySet the resolution to one that your TV accepts.