TROUBLESHOOTING GUIDE
UNDERSTANDING SOUNDS YOU MAY HEAR
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of sounds and what may be making them.
REFRIGERATOR DOES NOT OPERATE
The defrost timer will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control, depending on the model) will also click when cycling on and off.
Rattling noises may come from the flow of refrigerant, the water line, or items stored on top of the refrigerator.
Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, and you may hear a pulsating or
You may hear the evaporator fan motor circulating the air through the refrigerator and freezer compartments.
As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your refrigerator.
Contraction and expansion of the inside walls may cause a popping noise.
Water dripping on the defrost heater during a defrost cycle may cause a sizzling sound.
You may hear air being forced over the condenser by the condenser fan.
You may hear water running into the drain pan during the defrost cycle.
Due to refrigerator's low energy consumption design, the fans will remain off by the door switch activates the inner compartment light.
Check if... | Then... |
The power supply cord is unplugged. | Firmly plug the cord into a live outlet with proper voltage. |
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A household fuse has blown or circuit | Replace the fuse or reset the circuit breaker. |
breaker tripped. |
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The refrigerator control is set to the OFF position. | Refer to the Setting the Controls . |
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Refrigerator is in the defrost cycle. | Wait about 30 minutes for defrost cycle to end. |
VIBRATION OR RATTLING NOISE
Check if... | Then... |
The refrigerator is not resting solidly on | Floor is weak or uneven or leveling legs need adjusting. |
the floor. | See Installation Section. |
LIGHTS DO NOT WORK
Check if... | Then... |
The power supply cord is unplugged. | Firmly plug the cord into a live outlet with proper voltage. |
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Light bulb is loose in the socket. | Turn the refrigerator control to the OFF position and unplug |
| the refrigerator. Gently remove the bulb and reinsert. Then |
| plug in refrigerator and reset the refrigerator control. |
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Light bulb has burned out. | Replace with an appliance bulb of the same wattage, size |
| and shape available at your local hardware store. (See the |
| Changing the Light Bulb(s) Section.) Turn |
| the temperature control to the OFF position and unplug the |
| refrigerator prior to replacement. |
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