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MAINTENANCE / TROUBLESHOOTING 21
MAINTENANCE
Cleaning your TV
Clean your TV regularly to keep the best performance and to extend the product lifespan.
CAUTION
yyMake sure to turn the power off and disconnect the power cord and all other cables first.
yyWhen the TV is left unattended and unused for a long time, disconnect the power cord from the wall outlet to prevent possible damage from lightning or power surges.
Screen, frame, cabinet and stand
yyTo remove dust or light dirt, wipe the surface with a dry, clean, and soft cloth.
yyTo remove major dirt, wipe the surface with a soft cloth dampened in clean water or a diluted mild detergent. Then wipe immediately with a dry cloth.
CAUTION
yyAvoid touching the screen at all times, as this may result in damage to the screen.
yyDo not push, rub, or hit the screen surface with your fingernail or a sharp object, as this may result in scratches and image distortions.
yyDo not use any chemicals as this may damage the product.
yyDo not spray liquid onto the surface. If water enters the TV, it may result in fire, electric shock, or malfunction.
Power cord
Remove the accumulated dust or dirt on the power cord regularly.
TROUBLESHOOTING
Problem | Solution |
|
|
Cannot control the | yyCheck the remote control sensor on the product and try again. |
TV with the remote | yyCheck if there is any obstacle between the product and the remote control. |
control. | yyCheck if the batteries are still working and properly installed ( to , to ). |
|
|
No image display | yyCheck if the product is turned on. |
and no sound is | yyCheck if the power cord is connected to a wall outlet. |
produced. | yyCheck if there is a problem in the wall outlet by connecting other products. |
|
|
The TV turns off | yyCheck the power control settings. The power supply may be interrupted. |
suddenly. | yyCheck if the Auto sleep feature is activated in the Time settings. |
| yyIf there is no signal while the TV is on, the TV will turn off automatically after |
| 15 minutes of inactivity. |
|
|
When connecting to | yyTurn the TV off/on using the remote control. |
the PC (RGB/HDMI | yyReconnect the RGB/HDMI cable. |
DVI), ‘No signal’ or | yyRestart the PC with the TV on. |
‘Invalid Format’ is |
|
displayed. |
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ENGLISH