APPENDIX

TROUBLESHOOTING

The operation does not work normally.

The remote control

doesn’t work

Power is suddenly

turned off

■■Check to see if there is any object between the product and the remote control causing obstruction. Ensure you are pointing the remote control directly at the set.

■■Ensure that the batteries are installed with correct polarity (+ to +, - to -).

■■Ensure that the correct remote operating mode is set: TV, VCR, etc.

■■Install new batteries.

■■Is the sleep timer set?

■■Check the power control settings. Power interrupted.

■■If the TV is switched on and there is no input signal, it will switch off automatically after 15 minutes to save the power consumption.

■■When a broken file was played in the USB mode, the TV may turn off. Please check the file in your usb storage.

■■Except the screen off mode of the energy saving menu.

The video function does not work.

No picture &No sound

Picture appears slowly

after switching on

No color, poor colour,

or poor picture

Horizontal / vertical bars

or picture shaking

■■Check whether the product is turned on.

■■Try another channel. The problem may be with the broadcast.

■■Is the power cord inserted into wall power outlet?

■■Check your antenna direction and/or location.

■■Test the wall power outlet, plug another product’s power cord into the outlet where the product’s power cord was plugged in.

■■This is normal, the image is muted during the product startup process. Please contact your service centre, if the picture has not appeared after five minutes.

■■Adjust Colour in menu option.

■■Keep a sufficient distance between the product and the VCR.

■■Try another channel. The problem may be with the broadcast.

■■Are the video cables installed properly?

■■Activate any function to restore the brightness of the picture.

■■Check for local interference such as an electrical appliance or power tool.

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LG Electronics M2062DP, M1962DP owner manual Appendix, Troubleshooting