Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom

Cause

Correction

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall out-

 

 

let securely.

 

 

 

Abnormal or no picture

The TV is not set to receive unit signal

Insert a disc or tape. (Check that the

 

output.

disc or tape indicator in the display

 

 

window is lit.)

 

 

 

 

The video cable is not connected

Select the appropriate video input

 

securely.

mode on the TV so the picture from

 

 

the unit player appears on the TV

 

 

screen.

 

 

 

 

Unit output setting.

Check TV capability.

 

 

Check mode of connections

 

 

(eg. S-Video, Components etc.).

 

 

 

 

Wrong cable connection.

Check the connection.

 

 

 

Distorted or no sound.

The equipment connected with the

Select the correct input mode of the

 

audio cable is not set to receive unit sig-

audio receiver so you can listen to the

 

nal output.

sound from the unit.

 

 

 

 

The audio cables are not connected

Connect the audio cable into the jacks

 

securely.

securely.

 

 

 

 

The power of the equipment connected

Turn on the equipment connected with

 

with the audio cable is turned off.

the audio cable.

 

 

 

 

The AUDIO options are set to the wrong

Set the AUDIO options to the correct

 

position.

position.

 

 

 

The playback picture is

The disc is dirty.

Clean the disc.

poor.

 

 

The TV channels are not tuned in

Check tuning, carry out tuning again.

 

 

properly.

 

 

 

 

 

Tape heads are dirty.

Clean video heads.

 

 

 

 

Tape is a rental or was recorded on

Use v/V (TRK) for manual tracking

 

another VCR.

adjustment while tape is playing.

 

 

 

The unit does not start

No disc is inserted.

Insert a disc or tape. (Check that the

playback.

No tape is inserted.

disc or tape indicator in the display

 

 

window is lit.)

 

 

 

 

An unplayable disc is inserted.

Insert a playable disc. (Check the disc

 

 

type and Regional code.)

 

 

 

 

The disc is placed upside down.

Place the disc with the playback side

 

 

down.

 

 

 

 

The disc is not placed within the guide.

Place the disc on the disc tray cor-

 

 

rectly inside the guide.

 

 

 

 

The disc is dirty.

Clean the disc.

 

 

 

 

The Rating level is set.

Cancel the Rating function or change

 

 

the Rating level.

 

 

 

Reference

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LG Electronics XBV713 warranty Troubleshooting, Symptom Cause Correction