LG Electronics XBV713 warranty Warranty Period, HOW Service is Handled, For Warranty Service

ZENITH

LIMITED WARRANTY-USA

Zenith will repair or replace your product, at Zenith’s option, if it proves to be defective in material or workmanship under normal use, during the warranty period (“Warranty Period”) listed below, effective from the date (“Date of Installation”) of original consumer purchase of the product. This warranty is good only to the original purchaser of the product and effective only when used in the United States, excluding U.S. Territories.

WARRANTY PERIOD:

LABOR: 90 DAYS from the Date of Purchase.

PARTS: ONE YEAR from the Date of Purchase.

Replacement Units is warranted for the remaining period of the original warranty.

HOW SERVICE IS HANDLED:

This is an Exchange Product. Call 1-800-243-0000 for

instructions on getting the defective unit replaced.

Please retain dated sales receipt and your box to return the unit to LG for repair or replacement.

Shipping charges both ways will be paid by Zenith during the first 90 days of the Warranty Period. During the remainder of the Warranty Period (91-365 days), you pay in-bound shipping charges and Zenith pays return ship- ping charges.

Visit our website at http://www.zenithservice.com

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. ZENITH WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNECTION WITH THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITA- TIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

•Damages or operating problems that result from shipping, installation, adjustment of user controls, calibration, maintenance or failure to maintain, or separate system components; and

•Damages or operating problems that result from normal wear and tear, misuse, abuse, operation outside envi- ronmental specifications or contrary to the requirements or precautions in the Operating Guide, accident, light- ning strikes or other natural causes, unauthorized modification or alteration, incorrect electrical current or volt- age, signal reception or input, software not licensed directly by LG, software errors that do not disable function- ality, operating and software protocols adopted after the date of manufacture or for outside the US, institutional or commercial use, or other causes not arising out of defect in material or workmanship.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

CUSTOMER INTER-ACTIVE CENTER NUMBERS:

For Warranty Service, Where to buy, Product Assistance, or Customer Assistance

FOR WARRANTY SERVICE:

Call 1-800-243-0000(24 hours a day, 365 days per year) and select an appropriate option from the menu.

Or visit our website at http://www.zenithservice.com

To contact us by mail:

LG Customer Interactive Center, PO Box 240007

201 James Record Road, Huntsville, AL 35824 Attn: CIC

You must call 1-800-243-0000 (24 hours a day, 365 days per year) and select an appropriate option from the menu to confirm the product is defective and to obtain a Return Authorization (RA). If the defect has occurred during the first 90 days of the Warranty Period, Zenith will send you a return-shipping label. After you obtain an RA for return, please box your unit with a legible copy of the sales receipt and enough packing material to ensure undamaged delivery of your product. When you receive the label, place it on the box and call the 800# in the instructions for pick-up. When your unit is received, Zenith will repair or replace your unit in accordance with this Limited Warranty.

ADVANCE SHIPMENT. If a replacement unit is available and you want second day delivery, our service representa- tive will ask for your credit card number. Zenith requires a reserved deposit by credit card as surety for such advance shipment. Your credit card will not be charged if you return the defective unit in 10 business days. For advance shipment, the return label will come with the replacement unit sent to you. Please follow boxing and ship- ping instructions above.

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