PROBLEM

 

 

CAUSES

 

 

 

SOLUTIONS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

? Fire goes out or stove shuts down

 

Hopper is empty.

9

Refill hopper.

 

 

 

 

automatically.

 

Fuel is not feeding.

9

See “Pellets will not feed” below.

 

 

 

 

 

 

 

 

High limit temperature switch has

9

Allow stove to cool for 1 hour and

 

 

 

 

 

tripped.

 

relight.

 

If

the stove has been

 

 

 

 

 

 

 

operating at a medium to high burn

 

 

 

 

 

 

 

and the convection fan has been

 

 

 

 

 

 

 

turned down low, then the fan

 

 

 

 

 

 

 

should be turned up higher. If this

 

 

 

 

 

 

 

problem

persists,

particularly at

 

 

 

 

 

 

 

lower burn rates, then the high limit

 

 

 

 

 

 

 

snap switch should be replaced by

 

 

 

 

 

 

 

your

 

authorized

Countryside

 

 

 

 

 

 

 

reseller.

 

 

 

 

 

 

 

 

Combustion air too high.

9

Adjust the damper to reduce

 

 

 

 

 

 

 

combustion airflow.

 

 

 

 

 

 

Fuel feed rate is too low.

9

Have

your

Countryside

reseller

 

 

 

 

 

 

 

adjust the fuel control.

 

 

 

 

 

 

 

 

?

Fuel will not feed.

 

Hopper is empty.

9

Check contents of the hopper. Add

 

 

 

 

Auger, circuit board, high limit

 

fuel if necessary.

 

 

 

 

 

 

 

switch tripped

9

Check all operation, fuses

 

 

 

 

 

Foreign object caught in auger

9

Clean out auger system

 

 

 

 

 

Fuel is dirty or wet

9

Have

your

Countryside

reseller

 

 

 

 

Auger, circuit board, pressure

 

diagnose the problem and replace

 

 

 

 

 

switch or relay.

 

the parts.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

?

Stove runs for 30 minutes and then

 

Exhaust gas is not up to

9

Relight the stove.

 

 

 

shuts down.

 

 

temperature. Started on too low of

 

Start on # 3 setting

 

 

 

 

 

Setting. Must be # 3

 

 

 

 

 

 

 

 

 

 

 

 

9

Have

your

Countryside

reseller

 

 

 

 

Low limit snap switch not operating

 

 

 

 

 

correctly; may be defective.

 

replace the low limit switch.

 

 

 

 

 

Wires to either the low limit snap

9

Contact

your

Countryside

reseller

 

 

 

 

 

switch (mounted on the side of the

 

for service.

 

 

 

 

 

 

 

 

firebox) are loose or disconnected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

? Blower will not shut off after the fuel

 

Low limit snap switch has failed in

9

Have

your

Countryside

reseller

 

has been switched off and the stove has

 

 

the closed position.

 

replace the low limit snap switch.

 

cooled down.

 

Unit has not cooled down yet.

9

It can take up to 1 hour for the unit

 

 

 

 

 

 

 

 

 

 

 

to cool down enough for the blower

 

 

 

 

 

 

 

to shut off. If it takes longer than 2

 

 

 

 

 

 

 

hours for the blower to shut off or if

 

 

 

 

 

 

 

it fails to shut off contact your local

 

 

 

 

 

 

 

Countryside service technician.

 

 

 

 

 

 

 

 

 

 

 

 

 

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