2 Ch apter 2 Communication
GXT3 Configuration Program User Manual
Chapter 2 Co mmunication
This chapter details how to establish communication link with the UPS, including connecting the USB cable, starting
the program and communicating with the UPS.

2.1 Connecting The USB Cable

A USB cable is included in the UPS accessory package.
To connect the USB cable:
1. Connect one end of the USB cable to the USB port on the UPS.
2. Connect the other end of the USB cable to the USB port on the host computer.
Note
If an optional communication card has been installed in the UPS Intelislot port, the card must be removed while using the
program.

2.2 Starting The Program

To start the program:
1. Place the configuration program CD into the CD driver of the host computer.
2. Click the Emerson UPS GXT3 Tool.exe file in the CD driver to start the program.

2.3 Communicating With The UPS

After starting this program, if a qualified UPS is found, the program window will display the UPS model; if the
configuration program fails to read data from a qualified UPS, an error message will be displayed, as shown in Figure
2-1.
Figure 2-1 Communication error
In this case, check the following items:
1. Verify that the USB cable is connected securely between the computer and the UPS..
2. Verify that the UPS is powered.
3. Temporarily remove the webcard or option card from the Intelislot port of the UPS.
4. Verify the USB port is not being used by another program.
5. If installed, stop Multilink software using the stop command.