Malfunction
6.4 Customer service
First check whether you can correct the fault yourself by refer- ence to the list (see Malfunction). If this is not the case, please contact the customer service whose address is given in the en- closed customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
u Have any repairs to and intervention in the appliance and mains power cable, which are not expressly mentioned in the (see Maintenance) carried out by the customer service only.
u Read the appliance designation Fig. 14 (1), service No. Fig. 14 (2)
and serial No. Fig. 14 (3) off the type plate located inside the appliance on the left- hand side.
Fig. 14 u Notify the customer service, specifying the fault, appliance designation Fig. 14 (1), service No. Fig. 14 (2) and serial No.
Fig. 14 (3).
w This will help us to provide you with a faster and more accurate service.
u Keep the appliance closed until the customer service arrives. w The food will stay cool longer.
u Pull out the mains plug (not by pulling the connecting cable) or switch off the fuse.
7 Malfunction
Your appliance is designed and manufactured for a long life span and reliable operation. If a malfunction nonetheless occurs dur- ing operation, check whether it is due to a handling error. In this case you will have to be charged for the costs incurred, even during the warranty period. You may be able to rectify the follow- ing faults yourself:
Appliance does not work. | |
→ | The appliance is not switched on. |
u | Switch on the appliance. |
→ | The power plug is not properly inserted in the wall socket. |
u | Check power plug. |
→ | The fuse of the wall socket is not in order. |
uCheck fuse.
The compressor runs for a long time.
→ The compressor switches to a low speed when little cold is needed. Although the running time is increased as a result, energy is saved.
u This is normal in
u The compressor runs for longer in order to rapidly cool the food. This is normal.
A bubbling and gurgling noise
→ This noise comes from the refrigerant flowing in the refriger- ation circuit.
u The sound is normal.
A quiet clicking noise
→ The noise is produced whenever the refrigeration unit (motor) automatically switches on or off.
u The sound is normal.
A hum. It is briefly a little louder when the refrigeration unit (the motor) switches on.
→ The refrigeration increases automatically when the Super- Cool function is activated, fresh food has just been placed in the appliance or the door has been left open for a while.
u The sound is normal.
→The ambient temperature is too high. u Solution: (see 1.1)
A low hum
→ The sound is produced by air flow noise of the fan. u The sound is normal.
Vibratory noise
→ The appliance is not standing firmly on the floor. As a result, adjoining units or objects are set into vibration by the running refrigeration unit.
u Move the appliance away a little and align it using the adjust- able feet.
u Move bottles and containers apart.
The temperature display indicates: F0 to F9
→There is a fault.
uContact the customer service (see Maintenance).
DEMO shines in the temperature display. → The demo mode is activated.
uContact the customer service (see Maintenance).
The temperature is not cold enough.
→ The door of the appliance is not properly closed. u Close the door of the appliance.
→ Insufficient ventilation.
uClear ventilation grilles.
→The ambient temperature is too high. u Solution: (see 1.1) .
→The appliance was opened too frequently or for too long.
u Wait until the appliance reaches the required temperature it- self. If not, contact the customer service. (see Mainte- nance).
→ The temperature is incorrectly set.
uSet to a colder temperature and check after 24 h.
→The appliance is too close to a heat source. u Solution: (see Putting into operation).
The interior light is not on. | |
→ | The appliance is not switched on. |
u | Switch on the appliance. |
→ | The door was open longer than 15 min. |
u | The interior light automatically switches off if the door has |
→ | been open for about 15 min. |
If the interior light is not on but the temperature display is lit, | |
| the bulb is faulty.* |
u Change the bulb: (see Maintenance)*
→The LED interior lighting is faulty or the cover is damaged:*
WARNING*
Risk of injury due to electric shock!
Live parts are located under the cover.
u Have the LED interior light changed or repaired only by the customer service or by specialized personnel trained for the purpose.
WARNING*
Danger of injury due to laser radiation, class 1M. u Do not look inside when the cover is open.
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