30Troubleshooting / EXTERNAL CONTROL DEVICE SETUP
Video
Problem | Solution |
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An image displays in black and white or | yyAdjust the color setting in the menu option. |
the color quality is poor. | yyKeep a sufficient distance between this product and other electronic products. |
| yyScroll to other channels. There may a problem with the broadcast. |
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Horizontal or vertical bars appears or | yyCheck if there are local interferences such as an electrical appliance or power tool. |
images blur |
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Lines or streaks appear on images | yyCheck the antenna or aim the antenna to the proper direction. |
Afterimages (ghosts) appear when the | yyPixels may have been damaged from a fixed image displayed for a long time (image burn). |
product turns off | Use a screen saver to prevent the pixel damage on the screen. |
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The power is on but the screen appears | yyAdjust the brightness and contrast in the menu option. |
extremely dark. |
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“No Signal” appears on the screen. | yyCheck if the signal cable is connected between the TV and products properly. |
| yyCheck the selected input source by pressing INPUT. |
Black spots appear on the screen. | yySeveral pixels in red, green, white, or black may appear on the screen that can attribute to |
| the characteristics of the panel. |
| yyThis is normal. |
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The display offset is wrong. | yyAdjust the position setting in the Picture menu. |
| yyCheck if the video card resolution and frequency are supported by the product. If the |
| frequency is out of range, set to the recommended resolution using the display settings on |
| the external device. |
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Thin lines appear in the background of | yyCheck the video cable connections. |
the screen. |
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The reception on some channels is | yyScroll to other channels. There may a problem with the broadcast. |
poor | yyThe station signal may be weak. Aim the antenna to the proper direction. |
| yyCheck if there is local interferences such as an electrical appliance or power tool. |
ENGLISH
EXTERNAL CONTROL DEVICE SETUP
To obtain the external control device setup information, please visit ‘www.lg.com’.
