Message

What it means

What to do

There may be a problem with the test strip. For example, it may have been damaged or moved during testing.

or,

The sample was improperly applied.

or,

If you tested in a normal or warm environment, repeat the test with a new test strip; see pages 25–27. If the error message appears again, contact Customer Service.

If you applied the blood incorrectly, review pages 25–27 on blood application and repeat the test with a new test strip. If the error message appears again, contact Customer Service.

There may be a

If the error message appears again,

problem with the meter.

contact Customer Service.

Error 4 information begins on previous page

Customer Service 1 800 227-8862

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