F.A.Q.
Frequently Asked Questions
What is the WIDCOMM software that I am installing?
Many Bluetooth Adaptors use the WIDCOMM software to work with the adaptor and connect with other Bluetooth devices.
The Bluetooth Device that I am connecting to has the same device name.
You may change the device name of your device (See page 25).
When I search, devices appear that I do not recognizes.
Because Bluetooth has a range that could possibility exceed the area you are in, you will detect devices beyond those that you are seeking. For example people passing by, however, this does not necessarily mean you will be able to access their device without their permission.
Is my data encrypted?
Data transferred between Bluetooth device can be set to enable secure connection. Secure connections are encrypted using the PIN. You can enable or disable secure connections by going to Local Services and selecting the property of the service you wish to secure. (See page 20).
My Bluetooth connection drops out when I use my cordless phone.
Bluetooth uses the 2.4Ghz unlicensed ISM band, which is the same as some high end cordless phones, video transmitters, and some other wireless devices. Even though Bluetooth uses freqency hopping to prevent interference with these devices, at times it may interfere.
My Bluetooth Device requires a PIN, and I do not think it has one.
Some Bluetooth device (for example headsets) are set to a default PIN 0000.
My computer does not detect the USB Bluetooth Adaptor.
You may need to get a technician to make sure your USB port drivers are installed correctly.
