Troubleshooting

System completely dead

1. Call installation company for service.

Buzz on speaker

1. Call installation company for service.

Buzz on telephone line

1. Call installation company for service.

System will not answer an incoming call

1.AE-500 telephone line trouble.

2.Call installation company for service.

Entry code will not activate relay

1. Entry code not set up for proper relay.

Remote keypad does not work

1.Check remote keypad indicator for power.

2.Call installation company for service.

Main or remote keypad will not activate a relay

1.Entry code is not assigned.

2.Keypad may be in lockout from too many incorrect attempts. Wait one minute for lockout to clear and try again.

3. Call installation company for service.

Resident’s Telephone does not ring when a visitor calls

1.Resident’s telephone number programmed incorrectly.

2.Check AE-500 telephone line.

3. Call resident from another line or cell phone to determine if the resident’s telephone is working.

4. Call installation company for service.

Transmitter does not activate relay

1.Transmitter button setting programmed to “no relay” (would effect all transmitters).

2.Transmitter block not enrolled.

3. Speciﬁ c transmitter is deactivated in the system.

4. Call installation company for service.

Linear Limited Warranty

This Linear product is warranted against defects in material and workmanship for twenty-four (24) months. The Warranty Expiration Date is labeled on the product. This warranty extends only to wholesale customers who buy direct from Linear or through Linear’s normal distribution channels. Linear does not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any. There are no obligations or liabilities on the part of Linear LLC for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property, revenue, or proﬁt, or cost of removal, installation, or reinstallation. All implied warranties, including implied warranties for merchantability and implied warranties for ﬁ tness, are valid only until Warranty Expiration Date as labeled on the product. This Linear LLC Warranty is in lieu of all other warranties express or implied.

All products returned for warranty service require a Return Product Authorization Number (RPA#). Contact Linear Technical Services at 1-800-421-1587 for an RPA# and other important details.

FCC Notice

Changes or modiﬁ cations not expressly described in this manual or approved by the manufacturer could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

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Linear AE-500 manual Troubleshooting

Models: AE-500