Appendix A

Appendix A:

Troubleshooting

The firmware upgrade has failed.

A firmware upgrade takes approximately ten minutes. An error may occur if you powered off the Router, pressed the Reset button, closed the System Management > Firmware Upgrade screen, or disconnected the computer from the Router during the firmware upgrade.

If the firmware upgrade failed, repeat the firmware upgrade procedure using the System Management > Firmware Upgrade screen of the web-based utility. Refer to “Appendix F: Firmware Upgrade” for details.

If the Diag LED continues to flash, the firmware image is damaged. Use the TFTP utility to upgrade the firmware. You can download the TFTP utility at www.linksys.com.

Your computer cannot connect to the Internet.

Follow these instructions until your computer can connect to the Internet:

•• Make sure that the Router is powered on. The System LED should be green and not flashing.

•• If the System LED is flashing, then power off all of your network devices, including the modem, Router, and computers. Then power on each device in the following order:

1.Cable or DSL modem

2.Router

3.Computer

•• Check the cable connections. The computer should be connected to one of the ports numbered 1-4 on the Router, and the modem must be connected to the Internet port on the Router.

The DSL telephone line does not fit into the Router’s Internet port.

The Router does not replace your modem. You still need your DSL modem in order to use the Router. Connect the telephone line to the DSL modem, insert the setup CD into your computer, and then follow the onscreen instructions.

Troubleshooting

The Router does not have a coaxial port for the cable connection.

The Router does not replace your modem. You still need your cable modem in order to use the Router. Connect your cable connection to the cable modem, insert the setup CD into your computer, and then follow the onscreen instructions.

WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com.

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Linksys RV042 manual Appendix a Troubleshooting

RV042 specifications

The Linksys RV042 is a robust and versatile VPN router designed for small to medium-sized businesses, offering a wide array of features that cater to networking demands. Boasting dual WAN ports, the RV042 allows users to have two internet connections, providing load balancing and failover capabilities. This means that the router can automatically switch to a secondary Internet connection if the primary fails, ensuring uninterrupted connectivity crucial for business operations.

A key feature of the RV042 is its support for Virtual Private Networking (VPN). It can accommodate up to 50 VPN tunnels simultaneously, enabling secure remote access for employees who need to connect to the office network from various locations. The router supports both PPTP and L2TP/IPsec protocols, which provide a layer of encryption, ensuring that data remains secure while transmitted over public networks.

In terms of connectivity, the Linksys RV042 is equipped with four Ethernet ports, supporting speeds of up to 1 Gbps through its LAN (Local Area Network) connections. This allows for high-speed data transfer within the office premises, making it suitable for bandwidth-intensive applications such as video conferencing and large file transfers. Additionally, the router features an integrated firewall, which helps protect the network from external threats by filtering incoming and outgoing traffic.

The RV042 also excels in its Quality of Service (QoS) capabilities, which enable users to prioritize traffic for more critical applications. This is particularly beneficial in environments where multiple applications rely on the same bandwidth, allowing businesses to maintain optimal performance for essential tasks.

For businesses looking to manage their network more effectively, the RV042 offers a web-based interface that simplifies configuration and monitoring. The user-friendly dashboard allows administrators to track network usage, configure access controls, and set up security measures easily.

Overall, the Linksys RV042 VPN router stands out for its reliability, security features, dual WAN support, and ease of management. It is an excellent choice for organizations that require a secure, stable, and high-performance networking solution, enabling seamless connectivity and productivity in an increasingly digital business landscape.