
Hot Water Generator Installation and Operation Manual
5Troubleshooting
SYMPTOM | PROBABLE CAUSE |
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Water heater | does not | • The | thermometer | is | not | correctly | • Check | the |
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maintain the | required | sensing the water temperature. |
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| temperature gauge that is known to be | ||||||||||||||||||
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temperature at the rated |
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| correct. | Replace | the | thermometer | if | it | |||||||||
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capacity. |
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| is found to | be | incorrectly sensing | the | ||||||||||
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| water temperature. |
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| • Inlet | energy | source pressure | is | too | • Check | the | primary | energy |
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| low or boiler water temperature is too | pressure/temperature. | If | the reading | is | ||||||||||||||||||
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| low. |
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| low, adjust the inlet pressure/temperature to | |||||||||||||
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| meet the design requirements. If there is a | |||||||||||||
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| restriction in the primary energy source | |||||||||||||
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| line, the pressure reading will drop | |||||||||||||
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| excessively |
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| the | generator | calls | |||||||
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| for full energy on steam systems, even | |||||||||||||
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| though the pressure seems to be | |||||||||||||
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| normal during light demand. If the | |||||||||||||
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| primary pressure is correct, the system | |||||||||||||
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| should | reach | design | pressure |
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| energy source in the tube bundle as the | |||||||||||||
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| temperature of the water in the tank | |||||||||||||
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| heater approaches shutoff. |
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| • Reconfigure | the |
| condensate | / | water | ||||||||
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| • The condensate / water return piping | return piping | and check valve to allow | ||||||||||||||||||||
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| has | not | been | installed | properly, | for | proper | drainage. | Check to | assure | |||||||||||||
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| allowing the condensate / water to | that there is no restriction in the | |||||||||||||||||||||
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| drain | freely | (by | gravity); |
| the | condensate | / | water | drain | line. | Replace | |||||||||||
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| condensate / water drain line is | the check valve if it is leaking or has | |||||||||||||||||||||
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| restricted; or the condensate / water | failed. | Also, | check to assure that there | |||||||||||||||||||
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| check valve is leaking or has failed. |
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| is no restriction in the condensate / | |||||||||||||||||||
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| water drain line. |
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| • Water | bypass valve has not been | • Adjust bypass valve approximately half | ||||||||||||||||||||
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| adjusted (boiler water). |
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| closed. Readjust as necessary. |
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| • Control valve bulb not installed or not | • Notify factory for replacement. |
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| properly installed in tank bulbwell. |
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| • Control valve actuator defective. |
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| • Verify actuator is not working. Notify factory | ||||||||||||||||||
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| for replacement. |
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Outlet temperature is too | • The | thermometer | is | not | correctly | • Check the water temperature with a | ||||||||||||||||||
high. |
| sensing the water temperature. |
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| temperature gauge that is known to be | ||||||||||||||||||
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| correct. | Replace | the | thermometer | if | it | ||||||||
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| is found to be incorrectly sensing the | |||||||||||||
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| water temperature. |
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| • The condensate / water return piping | • Reconfigure | the |
| condensate | / | water | ||||||||||||||||
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| has | not | been | installed | properly, | return piping | and | check | valve | to allow | |||||||||||||
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| allowing the | condensate / | water | to | for | proper | drainage. | Check to | assure | ||||||||||||||
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| drain | freely | (by | gravity); |
| the | that | there |
| is | no | restriction |
| in | the | ||||||||
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| condensate | / | water | drain | line | is | condensate | / | water | drain | line. | Replace | |||||||||||
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| restricted; | or | the | condensate | / | water | the | check | valve | if |
| it is | leaking |
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| check valve is leaking or has failed. |
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| failed. Also, check to assure that there | |||||||||||||||||||
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| is no restriction in the condensate / | |||||||||||||
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| water drain line. |
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| • Control valve bulb not installed or not | • Verify bulb is installed in bulbwell. |
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| properly installed in tank bulbwell. |
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| • Control valve actuator defective. |
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| • Verify actuator is not working. Notify factory | ||||||||||||||||||
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| for replacement. |
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