Troubleshooting

PROBLEM

SOLUTION

 

 

HDD not found

Need to insert HDD.

 

Make sure that the HDD Cartridge is locked, then

 

press any key to continue.

 

 

No Power

Check the power source cord connections.

 

Check that there is power at the outlet.

 

 

Buttons aren’t working when pressed

Check if the system is in Key Lock mode.

 

Press MENU and ENTER at the same time and

 

enter password to escape the Key Lock mode.

 

 

No recorded video

Check that the HDD has been installed correctly.

 

 

Timer / Alarm recording isn’t working

Check that Timer / Alarm Enable is set to YES.

 

 

No video

Check camera’s video cables and connections.

 

Check monitor’s video cables and connections.

 

Make sure that the camera is receiving power.

 

 

 

 

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LOREX Technology DGN216 instruction manual Troubleshooting, Problem Solution