Troubleshooting

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support:

Error

Possible Causes

Solutions

 

 

 

• System is not

• Cable from power adapter is

• Confirm that all cables are connected correctly

receiving power, or is

loose or is unplugged

• Confirm that the power adapter is securely

not powering up

 

connected to the back of the unit

 

 

 

 

• Cables are connected, but

• Confirm that the system is powered on (LED

 

system is not receiving sufficient

indicators on the front should be ON)

 

power

• If the unit is connected through a power bar or

 

 

 

 

surge protector, try bypassing the bar and

 

 

connecting the power directly to the wall outlet

 

 

• Confirm that there is power at the outlet:

 

 

• Connect the power cable to another outlet

 

 

• Test the outlet with another device (such as a

 

 

lamp or phone charger)

 

 

 

 

16-channel only: Power switch

• Confirm that the power switch is in the ON (I)

 

is set to OFF (•) position

position

 

 

 

• Remote control is

• Battery in the remote control is

• Install two fresh AAA alkaline batteries in the

not detected by the

drained

remote control

system

 

 

 

 

 

 

• There are no batteries in the

 

 

remote control

 

 

 

 

 

• IR sensor on DVR is blocked or

• Ensure there is line of sight between the remote

 

does not have line of sight to the

control and the IR sensor

 

remote control

 

 

 

 

• Hard drive is not

• Hard drive cables are loose or

• Remove the housing and check that hard drive

detected by the

not properly connected

cables are firmly connected

system

 

 

 

 

 

 

• There is no hard drive in the

• Open the housing and install a 3.5" SATA hard

 

system

drive. Make sure to format the drive after installing.

 

 

For details, see “Appendix E: Replacing the Hard

 

 

Drive” on page 105

 

 

 

• Hard drive is full

• Overwrite is not enabled

• From the Main Menu, select DEVICE>HDD>.

(0%) and the unit is

 

Select Auto under Overwrite

no longer recording

 

 

 

 

 

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LOREX Technology LH010 ECO BLACKBOX SERIES instruction manual Troubleshooting, Error Possible Causes Solutions

LH010 ECO BLACKBOX SERIES specifications

The LOREX Technology LH010 ECO Blackbox series is a state-of-the-art surveillance system designed to meet the security needs of both residential and commercial users. This cutting-edge series incorporates a variety of features and technologies that set it apart in the crowded security camera market.

One of the standout features of the LH010 series is its high-definition video recording capabilities. With resolutions reaching up to 1080p, users can expect crystal-clear images and video playback. This means that not only can you monitor your premises in real-time, but you can also go back and review footage with clarity, ensuring that every detail is captured.

The ECO Blackbox series is engineered with user-friendliness in mind. The system is equipped with a simple, intuitive interface that allows easy navigation through settings, camera feeds, and recorded footage. Installation is straightforward, making it accessible even for those who may not have a technical background. The package typically includes everything needed to get started, from cameras to cables, ensuring a hassle-free setup experience.

A key highlight of this series is its advanced motion detection technology. The system can differentiate between movement caused by people and other sources, which minimizes false alarms. Users can customize sensitivity settings and zones to focus on specific areas of interest, enhancing the effectiveness of the surveillance.

In terms of storage, the LH010 series provides a range of options for users. It supports local storage via hard drives, allowing for extensive recording time without the need for continuous internet connectivity. Furthermore, the series is compatible with various cloud storage services, offering an additional layer of protection for critical footage.

The ECO Blackbox series also features night vision capabilities, making it suitable for 24/7 surveillance. Infrared technology allows the cameras to capture clear images even in low-light conditions, ensuring that properties are always monitored.

Additionally, the system includes mobile app access, enabling users to view live footage and manage settings remotely from their smartphones. This feature offers peace of mind, allowing users to check in on their homes or businesses while on the go.

In summary, the LOREX Technology LH010 ECO Blackbox series is a robust and versatile surveillance solution. With high-definition recording, advanced motion detection, user-friendly operation, and remote access, it provides everything needed for effective security management. Whether for personal or professional use, this series delivers reliability and performance to keep spaces protected.