Troubleshooting

Troubleshooting (Continued)

Error

Possible Causes

Solutions

 

 

 

• There is no picture

• Monitor/TV not detected by DVR

• Power off the monitor/TV and DVR. Power on the

on monitor/TV after

 

monitor/TV, and then power on the DVR

connecting it to the

 

 

DVR

 

 

 

 

 

 

• Input channel for DVR not

• On the monitor/TV, select the input channel the

 

selected on monitor/TV

DVR is connected to

 

 

 

 

• Video cable is loose or has

• Check the video cable connection to the DVR and

 

become disconnected

monitor/TV

 

 

 

 

• Resolution selected is too high

• Press the Stop button ( ) on the remote control

 

for the monitor/TV

3 times to restore the DVR to the default resolution

 

 

(1024 x 768)

 

 

 

• Mouse not detected

• Mouse cable is not firmly

• Firmly connect the mouse cable to the USB Mouse

by system

connected to the system

port on the front panel

 

 

 

 

• Mouse is not connected to the

 

 

system

 

 

 

 

 

• System needs to be reset

• Power off the system (disconnect power cable).

 

 

Firmly connect a USB mouse to the USB Mouse port

 

 

on the front panel of the system. Reconnect the

 

 

power cable to the DC 12V port on the rear panel.

 

 

 

• There is no picture

• Camera cables are loose or

• Check the camera video cable and connections

on selected channels

have become disconnected

• Disconnect and reconnect the cable at the system

/ camera picture is

 

and at the camera

not being displayed

 

• Try moving the camera to another channel or use

 

 

another cable

 

 

 

• The image on the

• Audio cables are loose or have

• Check the AUDIO Input connections to the DVR

DVR appears, but

been disconnected

 

does not have sound

 

 

 

 

 

 

• Volume on external speakers

• Increase volume on external speakers (not

 

(not included) is low or off

included)

 

 

 

• The system beeps

 

• The beep at startup is normal

at startup

 

 

 

 

 

• The system beeps

• Motion detection is enabled and

• Open the Main Menu and click Alarm>Motion. In

during motion

the alarm buzzer is activated

the Buzzer drop-down, select Off. Click apply

detection

 

 

 

 

 

• I am not receiving

• Email notification is disabled

• Ensure you have configured email notification. For

email notifications

 

details,see “Setting up Email Notification” on

 

 

page 39.

 

 

 

 

• Default setting is disabled, but

• If you want to use your own SMTP server, deselect

 

you have not entered your own

the Default box, and enter your SMTP Server

 

SMTP information

address, Port, User name, and Password in the

 

 

respective fields

 

 

 

109

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LOREX Technology LH010 ECO BLACKBOX SERIES instruction manual Troubleshooting, Dvr

LH010 ECO BLACKBOX SERIES specifications

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