Form A Supplemental Instructions: | 2 |
System Configuration |
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Salesperson completes items
Sales Support Representative completes items
6. Configure Hardware for Hybrid Mode
Check “Yes” if the customer wants line pooling capabilities; otherwise check “No.” This feature is available only if you are using PARTNER ACS R2.0 or later.
By default, the system is configured for Key mode. Changing to Hybrid mode requires Lucent Technologies Authorized Personnel to administer the system at installation.
IMPORTANT: In the U.S., a PARTNER ACS system installation for Hybrid mode requires Federal Communications Commission (FCC) registration informa- tion to be reported to the customer’s local telephone company. This includes the system’s operating mode (MF for Hybrid mode) and its FCC registration number, which can be found on the right side of the primary carrier. Although it is the customer’s responsibility to report FCC registration information, it is highly recommended that you report this information for the customer.
8. System Lines
Enter information about individual lines in the table. Be sure to list the lines assigned to all extensions first, followed by personal and dedicated lines.
Write R if Rotary (Dial Pulse) Line {#201}
Leave blank for
Hybrid Mode
883.To identify lines that can be assigned to pooled extensions as individual lines, write “No Pool.”
Line Coverage—You can select one per line
If desired, identify an automated answering option for incoming calls on each line. (If all calls on a line should be covered by a human operator, leave all line coverage columns blank for that line.) To avoid confusing callers, it is recommended that only one of the following options be used to handle incoming calls throughout the system.
AA | Automated attendant, which must be purchased separately. |
DXD | Direct Extension Dialing (ACS R2.0 or later only) lets callers |
| dial extensions without waiting for the receptionist. |
Automated Attendant service of PARTNER MAIL™ or | |
| PARTNER MAIL VS™, which must be purchased separately. |
| If the receptionist does not answer an incoming call, |
| lets the caller select an extension or route. Programmed using |
| option 1 of Group Call Distribution {#206} for Hunt Group 7. |
ASA | Automatic System Answer (ACS R2.0 or later only) plays |
| a recorded message, then places the call on hold, disconnects |
| the call, or continues to ring available extensions. |
Hunt Group | Hunt Group sends incoming calls directly to an extension in |
| the specified group |
| Call Distribution {#206}. |
Voice Mail coverage of personal line by PARTNER MAIL® or | |
| PARTNER MAIL VS®, or the PARTNER Voice Messaging PC |
| Card which must be purchased separately. Sends unanswered |
| incoming calls directly to the line owner’s mailbox. |
| NOTE: You can use option 3 of Group Call Distribution {#206} |
| or Line Coverage Extension {#208} to specify |
| for ownership. With the #206 option, calls are routed to the |
| user’s voice mailbox after four rings. The #208 option provides |
| more flexibility because calls are routed after the number of |
| rings specified with VMS Cover Rings {#117}, if the extension |
| has VMS Cover on. The user also can turn on Do Not Disturb |
| to send calls on the owned line immediately to VMS coverage. |
Write Ext. No. for Call Cover {#208}
(ACS R2.0 or later only) If the customer wants a user who has a personal or individual line to be able to activate Call Coverage for that line, identify that user’s extension number in this column. Programmed using Line Coverage Extension {#208}.
NOTE: Only one owner can be assigned to a specific line. However, multiple lines can be assigned ownership of the same extension.
Write User’s Name for Personal or Owned Line or Identify Equipment for Dedicated Line
For a personal, owned, or dedicated line, write the user name or equipment description (for example, “Fax”); otherwise, leave blank. (If another user provides backup call coverage on the line, note the name of that user in parentheses.) Use Form B2 to record custom extension assignments.
Check if Caller ID Service
Check this column to indicate lines on which local telephone company Caller ID service is provided. For