Lucent Technologies 585-322-533 manual Automated Attendant 1 2 3 Form 3 Menu Definition

Automated Attendant: 1 2 3 4

Form 3: Menu Definition

(Copy this form for each Automated Attendant. Save the original blank form for future use. Check a number to indicate for which Automated Attendant this form is used.)

Lines assigned: ____________________________________________________________________________________________

Required for Automated Attendant Service

Description

Selector	Selector	Number/Range
Code	Code Action*	of Numbers
1	(5 ✓)
2	(5 ✓)
3	(5 ✓)
4	(5 ✓)
5	(5 ✓)
6
7	(5 ✓)
8
9	(6 ✓)	(Mailbox 10 ✓)

*	Selector Code Action Key	Dial 0/Timeout Extension:
		Specify the extension to which calls are transferred if the caller dials
1	Selector Code Transfer
		“0” or does not enter a Selector Code.
3	Announcement

5Direct Extension Transfer

6Mailbox Transfer

7Centrex Transfer

General Information

■ Factory defaults are identified by the ✓ symbol.	■ If you use the Centrex Transfer option, all lines assigned to this
■ This Menu Definition applies to both the Day and Night Menu	Automated Attendant must be Centrex lines.
	■ If you use the Mailbox Transfer option, Selector Codes 1–9
prompts.
■ The Lines Assigned: area is reserved for you to specify the lines	represent a mailbox number that you specify to which the call is
	transferred.
assigned to this Automated Attendant.
■ The Selector Code is the first digit dialed by the caller in	■ The Selector Code 9 factory setting lets callers transfer directly to
	mailbox 10 (receptionist’s mailbox) where they can leave a message.
response to menu prompts.
■ In Direct Extension Transfer, Selector Codes 1-5 and 7	■ The Description and Selector Code number from this form will be
	used to complete the Day and Night Menu Prompts (Forms 4, 4A,
represent the first digit for a range of extensions (see table).
	5, and 5A).
These Selector Codes let callers dial extension numbers directly.
	■ Announcement entries in Description, Selector Code, and
■ In Selector Code Transfer, Selector Codes 1-9 represent a
	Number/Range of Numbers of this form will be used to complete
specific extension, Group Calling number (if available), Hunt
	Forms 3A and 3B.
Group number, Centrex number, or guest mailbox number that
you specify, to which the caller is transferred. (See the range of	PARTNER System		Range of Extensions
extensions table.)
	Advanced, R1.0, 1.1	10-41, 71-74, or 771-776
Selector Code Transfer lets callers dial a single digit to reach a
single extension or group, such as the VP of Sales at extension 37	Advanced, R3.0 or later		10-49, 71-74, or 771-776
or the order processing operators assigned to Hunt Group 774.	Endeavor, R1.0 or later	10-49, 71-74, or 771-776
	II/Plus	10-57, 71-74, or 771-776