MAGMA
Chapter 6 Troubleshooting 25
My Computer Hangs During Power Up If your computer “hangs” while being turned on and you can’t even start,
follow these simple steps to try to fix this problem:
1. Shut off the computer (first) and then the Magma expansion
system and verify that all cards and cables are installed
correctly. Reapply power first to the expansion system and
then to the computer.
2. If it still hangs, power everything back off and try switching the
PCIe cables. Reapply power and see if it works.
3. If it still hangs, and you have added one or more hard drives in
addition to several PCI cards, get ready to do some math.
Compute the power requirements for each attached device to
ensure that you have not exceeded the power capabilities of
the expansion system power supply. You can verify the
capacity of your power supply by checking the label on the
power supply. It will provide all necessary capacity information.
If you have exceeded these limits, remove something. If you
have not, continue checking.
4. If it still hangs, remove all 3rd Party PCI cards and try booting
up without any cards installed.
a. If it still hangs, remove the Magma PCIe expansion host
card from the computer and try booting up without the
Magma expansion system attached.
i. If it boots up OK without the Magma expansion
system attached, call Mobility Technical Support.
ii. If it still hangs, the problem is in the computer and not
with the Magma expansion system or the 3rd Party
PCI cards.
b. If it boots up OK without any 3rd Party PCI cards installed,
try adding only one card and see if it boots up.
i. If it boots up OK with one card in it, shut it down (in
the proper order, of course) and swap cards. Repeat
this until all cards have been tested. If they all test
OK, then add them back one at a time until you find
the combination that doesn’t work, or you are running
fine. If you find a bad card, call Technical Support. If
you don’t – congratulations, you fixed it!