Section 5
Before Calling for Service
Checklist
If a problem arises during operation of your ice machine, follow the checklist below before calling for service.
Problem | Possible Cause | To Correct |
Ice machine does not operate | No electrical power to the ice machine | Replace the fuse/reset the breaker/turn on |
|
| the main switch |
| Toggle switch set improperly | Move the toggle switch to the ON position |
| Low air temperature around ice machine | Air temperature must be at least 10°C |
|
| (50°F) |
Ice machine does not release ice or | Ice machine is dirty | Clean and sanitize the ice machine |
is slow to harvest | Ice machine is not level | Level the ice machine |
| Low air temperature around ice machine | Air temperature must be at least 10°C |
|
| (50°F) |
Ice quality is poor (soft or not clear) | Poor incoming water quality | Contact a qualified service company to |
|
| test the quality of the incoming water and |
|
| make appropriate filter recommendations |
| Water filtration is poor | Replace the filter |
| Ice machine is dirty | Clean and sanitize the ice machine |
| Water inlet valve filter screen is dirty | Remove the water inlet valve and clean |
|
| the filter screen |
| Water softener is working improperly (if | Repair the water softener |
| applicable) |
|
|
| Continued on next page... |
Part Number 000001772 07/08 |
