FREQUENTLY ASKED QUESTIONS & TROUBLESHOOTING

Frequently Asked Questions

How do I clean my subwoofer?

Use a dust free cloth or a soft brush to clean your subwoofer. We recommend a specialty cloth (available through the Xtatic shop at www.martinlogan.com) that cleans better than anything else we have tried.

Is it safe to set things on my subwoofer?

While your subwoofer is designed with a durable, stain- resistant surface, we advise you not to set anything on your subwoofer—especially containers holding liquids.

Is there likely to be any interaction between my subwoofer and the CRT television in my Audio/ Video system?

Yes. The subwoofer doesn’t use a shielded driver. We recommend 3 feet between the subwoofer and video components that are susceptible to magnetic fields.

Will my electric bill go 'sky high' by leaving my subwoofer plugged in all the time?

No. The subwoofer, when the power switch is set to ‘Auto’ or ‘Standby’, will draw about 30 watts when idle.

Should I unplug my subwoofer during a thunderstorm? Yes, or before. It's a good idea to disconnect all of your audio/video components during stormy weather.

Troubleshooting

No Output

Check that all your system components are turned on.

Check that the master power switch adjacent to the AC receptacle is set to 'On'.

Check that the power switch on the subwoofer is set to either 'Auto' or 'On'.

Check your wires and connections.

Check all interconnecting cables.

Make sure the level control is not turned down.

Turn off and unplug the Descent i and check the fuse near the AC power cord receptacle on the back. If the fuse has blown, replace the bad fuse with a matching T 10A H 250V fuse (T 5A L H 250V if you are in a region using 230v–240v current).

If the problem persists, contact your dealer.

Muddy Bass

Check placement. Try moving the subwoofer closer to the front and side walls.

Check the type of feet that are being used. Try installing the ETC spikes.

Decrease the level.

Check your processor setup.

If the problem persists, contact your dealer.

Hums or Unusual Sounds

Turn the subwoofer off, unplug all signal inputs, turn the subwoofer back on and turn up the level. If the problem disappears, the hum is originating elsewhere in your system.

Connect the subwoofer’s AC connection to the same AC circuit as the pre amp.

If the problem persists, contact your dealer.

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MartinLogan Speaker user manual Frequently Asked Questions & Troubleshooting