Troubleshooting (continued)

 

 

 

 

Problem

 

Solution

 

The DVD system does not

–

Insert a readable disc with the playback side facing down. The

start playback.

 

DVD+R/CD-R must be finalised.

 

– Check the disc type, colour system (PAL or NTSC) and region

 

 

code.

 

– Check for any scratches or smudges on the disc.

 

– Press SETUP to turn off the setup menu screen.

 

– You may need to enter the password in order to change the

 

 

parental control rating level or to unlock the disc for playback.

 

– Moisture may have condensed inside the system. Remove the

 

 

disc and leave the system turned on for about an hour.

There is no sound from the

–

Make sure the centre and surround speakers are connected

centre and surround speakers.

 

correctly.

 

– Press SURR button to select a correct surround sound setting.

 

– Make sure the source you are playing is recorded or broadcast

 

 

in surround sound (DTS, Dolby Digital, etc.).

Radio reception is poor.

–

If the signal is too weak, adjust the antenna or connect an

 

 

external antenna for better reception.

 

–

Increase the distance between the system and your TV or VCR.

 

– Tune in to the correct frequency.

 

– Place the antenna further away from any equipment that may be

 

 

causing the interference.

The remote control does not

–

Select the source (DISC or TUNER, for example) before

function properly.

 

pressing the function button (É, S , T).

 

– Reduce the distance between the remote control and the

 

 

system.

 

– Replace the batteries with new ones.

 

– Point the remote control directly toward the IR sensor.

 

– Check that the batteries are loaded correctly.

Unable to play DivX movies.

–

Check that the DivX file is encoded in ‘Home Theatre’ mode

 

 

with DivX 5.x encoder.

The DVD system does not

–

Disconnect the power cord from the power outlet for a few

work.

 

minutes. Reconnect the power cord and try to operate again as

 

 

usual.

Need Help? Visit us at www.philips.com/support

E n g l i s h

43

Page 43
Image 43
Philips HTS3610 user manual Troubleshooting, Problem Solution