Troubleshooting
The washer door will not open
1. Check that the main power switch is on.
2. Is there power? Check your home’s fuses (circuit breakers). The washer door cannot be opened with the Key button if power is off.
3. If nothing else works, the washer door can be opened as follows:
•First check that there is no water left in the machine. If there is any water left and you are unable to run the Drain programme, empty the machine by detaching the drain- age hose. This is described under the heading “Checking the Filter and Drainage pump”, in the “Care and cleaning” chapter.
•Ensure that the main power switch is off.
•Open the hatch to the drainage pump, bottom left as shown in the illustration.
•Unfasten the screws holding the red plas- tic handle in place.
•Pull the handle and the door opens.
•Insert the handle back into its slot and screw it tight. Close the hatch to the drain- age pump.
If the washer door still will not open in the normal way, contact the service division.
The machine will not start
1. Is the washer door properly closed? Push it firmly.
2. Is there power? Check your home’s fuses.
Error messages
The display indicates if an error has oc- curred during operation. In order to exit er- ror message status after implementing the measures below, turn off the machine. The error messages that may be shown are:
The door is not closed
If the first red field beside the Start/Stop button is flashing, you tried to start a pro- gramme with the washer door open. Close the door and the programme will start.
Overfilling
If F1 is flashing in the display.
1.Shut off the water tap.
2.Call the service division.
Drainage error
If F3 is flashing, there is a problem with drainage. Check:
-that no objects are stuck in the drainage hose outlet.
-that the drainage pump is not blocked by foreign objects. Clean the pump (see the “Care and cleaning” chapter).
-that there are no kinks in the drainage hose.
After implementing corrective action, run the Drain programme or press the Key but- ton (door open) to empty the machine. If this does not help, call the service division.
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