TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Not cleaning or

Not using HE detergent or using too much

The suds from regular detergent can keep washer from

removing stains (cont.)

HE detergent.

operating correctly.

 

 

 

 

 

 

Use only HE detergent. Be sure to measure correctly.

 

 

 

 

 

 

Always measure detergent and follow manufacturer’s directions based

 

 

on load size and soil level.

 

Not using correct cycle for fabric type.

Use a higher soil level cycle option and warmer wash

 

 

temperature to improve cleaning.

 

 

Use Whites and Power Wash cycle for tough cleaning.

 

Not using dispensers.

Use dispensers to avoid chlorine bleach and fabric softener staining.

 

 

 

 

 

 

Load dispensers before starting a cycle.

 

 

 

 

 

 

Avoid overfilling.

 

 

 

 

 

 

Do not add products directly to load.

 

Not washing like colors together.

Wash like colors together and remove promptly after the cycle is

 

 

complete to avoid dye transfer.

Small amount of water

Normal dispenser operation.

It is normal for small amounts of water to remain in dispenser.

still in dispenser after

 

 

 

cycle

 

 

 

 

 

 

 

Incorrect dispenser

Clogged dispensers or laundry

Do not overfill dispenser, which causes immediate dispensing.

operation

products dispensing too soon.

 

 

Always select Fabric Softener option to assure proper dispensing.

 

 

 

 

 

 

 

 

Load dispensers before starting a cycle.

 

 

 

 

 

 

Homes with low water pressure may result in residual powder in the

 

 

dispenser. To avoid, select a warmer wash temperature if possible,

 

 

depending on your load, or use liquid HE detergent.

 

 

 

 

 

 

Use only liquid chlorine bleach in the bleach dispenser.

 

 

 

 

 

Residual powder in dispenser.

In wash water temperatures colder than 60° F (15.6° C), some

 

 

detergents do not dissolve well. Soils may be difficult to remove.

 

 

To avoid, select a warmer wash temperature if possible, depending on

 

 

your load, or use liquid HE detergent.

 

 

 

 

Fabric damage

Sharp items were in pockets during wash

Empty pockets, zip zippers, and snap or hook fasteners before washing

 

cycle.

to avoid snags and tears.

 

 

 

 

 

Strings and straps could have tangled.

Tie all strings and straps before starting wash load.

 

 

 

 

 

Items may have been damaged before

Mend rips and broken threads in seams before washing.

 

washing.

 

 

 

Fabric damage can occur if load is tightly

Load garments in loose heaps evenly around the basket wall. Load with

 

packed.

dry items only.

 

 

Use cycle designed for the fabrics being washed.

 

 

 

 

 

 

Add only 1 or 2 garments after washer is started.

 

 

 

 

Liquid chlorine bleach may have been

Do not pour liquid chlorine bleach directly onto load. Wipe up bleach

 

added incorrectly.

spills.

 

 

 

 

 

 

Undiluted bleach will damage fabrics. Do not use more than

 

 

recommended by manufacturer.

 

 

 

 

 

 

Do not place load items on top of bleach dispenser when

 

 

loading and unloading washer.

 

 

 

 

Garment care instructions may not have

Always read and follow garment manufacturer’s care label

 

 

been followed.

instructions.

 

 

 

Odors

Monthly maintenance not done as

Run the Clean Washer cycle with AFFRESH™ monthly. See “Cleaning

 

recommended.

Your Washer” in Washer Maintenance.

 

Using wrong or too much detergent.

Use only HE detergent. Be sure to measure correctly.

 

 

 

 

 

Always follow the manufacturer’s directions.

 

 

 

 

 

 

See “Cleaning your Washer” section.

 

 

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Image 13
Maytag MVWX550XW warranty Load dispensers before starting a cycle, Avoid overfilling, Do not add products directly to load