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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Not cleaning or | Not using HE detergent or using too much | The suds from regular detergent can keep washer from | ||
removing stains (cont.) | HE detergent. | operating correctly. | ||
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| Use only HE detergent. Be sure to measure correctly. | ||
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| Always measure detergent and follow manufacturer’s directions based | ||
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| on load size and soil level. | ||
| Not using correct cycle for fabric type. | Use a higher soil level cycle option and warmer wash | ||
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| temperature to improve cleaning. | ||
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| Use Whites and Power Wash cycle for tough cleaning. | ||
| Not using dispensers. | Use dispensers to avoid chlorine bleach and fabric softener staining. | ||
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| Load dispensers before starting a cycle. | ||
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| Avoid overfilling. | ||
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| Do not add products directly to load. | ||
| Not washing like colors together. | Wash like colors together and remove promptly after the cycle is | ||
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| complete to avoid dye transfer. | ||
Small amount of water | Normal dispenser operation. | It is normal for small amounts of water to remain in dispenser. | ||
still in dispenser after |
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cycle |
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Incorrect dispenser | Clogged dispensers or laundry | Do not overfill dispenser, which causes immediate dispensing. | ||
operation | products dispensing too soon. |
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Always select Fabric Softener option to assure proper dispensing. | ||||
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| Load dispensers before starting a cycle. | ||
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| Homes with low water pressure may result in residual powder in the | ||
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| dispenser. To avoid, select a warmer wash temperature if possible, | ||
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| depending on your load, or use liquid HE detergent. | ||
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| Use only liquid chlorine bleach in the bleach dispenser. | ||
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| Residual powder in dispenser. | In wash water temperatures colder than 60° F (15.6° C), some | ||
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| detergents do not dissolve well. Soils may be difficult to remove. | ||
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| To avoid, select a warmer wash temperature if possible, depending on | ||
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| your load, or use liquid HE detergent. | ||
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Fabric damage | Sharp items were in pockets during wash | Empty pockets, zip zippers, and snap or hook fasteners before washing | ||
| cycle. | to avoid snags and tears. | ||
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| Strings and straps could have tangled. | Tie all strings and straps before starting wash load. | ||
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| Items may have been damaged before | Mend rips and broken threads in seams before washing. | ||
| washing. |
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| Fabric damage can occur if load is tightly | Load garments in loose heaps evenly around the basket wall. Load with | ||
| packed. | dry items only. | ||
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| Use cycle designed for the fabrics being washed. | ||
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| Add only 1 or 2 garments after washer is started. | ||
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| Liquid chlorine bleach may have been | Do not pour liquid chlorine bleach directly onto load. Wipe up bleach | ||
| added incorrectly. | spills. | ||
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| Undiluted bleach will damage fabrics. Do not use more than | ||
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| recommended by manufacturer. | ||
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| Do not place load items on top of bleach dispenser when | ||
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| loading and unloading washer. | ||
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| Garment care instructions may not have | Always read and follow garment manufacturer’s care label |
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| been followed. | instructions. | ||
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Odors | Monthly maintenance not done as | Run the Clean Washer cycle with AFFRESH™ monthly. See “Cleaning | ||
| recommended. | Your Washer” in Washer Maintenance. | ||
| Using wrong or too much detergent. | Use only HE detergent. Be sure to measure correctly. | ||
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| Always follow the manufacturer’s directions. | ||
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| See “Cleaning your Washer” section. | ||
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