TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible causes

Solution

Washer not performing as expected (cont.)

Washer not draining/

Wrong or too much detergent

Use only HE detergent. Always measure and follow detergent

spinning, loads are

causing suds to slow or stop

directions for your load. To remove extra suds, select RInse &

still wet (cont.)

draining and spinning?

Spin. Do not add detergent.

 

 

 

 

Dry spots on load

High speed spins extract more

The high spin speeds combined with air flow during the final spin

after cycle

moisture than traditional top-load

can cause items near the top of the load to develop dry spots

 

washers.

during the final spin. This is normal.

Incorrect or wrong

Check for proper water supply.

Are hot and cold inlet hoses reversed?

wash or rinse

 

Both hoses must be attached to both washer and faucet, and

temperatures

 

 

have both hot and cold water flowing to inlet valve.

 

 

 

 

Check that inlet valve screens are not clogged.

 

 

 

 

 

 

Remove any kinks in hoses.

 

 

 

 

 

Energy saving controlled

Energy Star washers use cooler wash and rinse water

 

wash temperatures.

temperatures than your previous washer. This includes cooler

 

 

hot and warm washes.

Load not rinsed

Check for proper water supply.

Are hot and cold inlet hoses reversed?

 

 

Both hoses must be attached and have water flowing to the

 

 

inlet valve.

 

 

Both hot and cold water faucets must be on.

 

 

 

 

 

 

Inlet valve screens on washer may be clogged.

 

 

 

 

 

 

Remove any kinks in the inlet hose.

 

Not using HE detergent or using too

The suds from regular detergent can keep washer from

 

much HE detergent.

operating correctly.

 

 

Use only HE detergent. Be sure to measure correctly.

 

 

 

 

 

 

Always measure detergent and follow detergent directions based

 

 

on load size and soil level.

 

Washer not loaded as recommended.

The washer is less efficient at rinsing when load is tightly packed.

 

 

 

 

 

 

Load garments in loose heaps evenly around the basket wall.

 

 

Load with dry items only.

 

 

Use cycle designed for the fabrics being washed.

 

 

 

 

 

 

Add only 1 or 2 garments after washer has started.

 

 

 

 

Sand, pet hair, lint,

Heavy sand, pet hair, lint, and

Add an Extra Rinse to the selected cycle.

etc. on load after

detergent or bleach residues may

 

 

washing

require additional rinsing.

 

 

Load is tangling

Washer not loaded as recommended.

See “Using Your Washer” section.

 

 

 

 

 

 

Select a cycle with a slower wash action and spin speed;

 

 

however, items will be wetter than those using a higher

 

 

speed spin.

 

 

Load garments in loose heaps evenly around the basket wall.

 

 

 

 

 

 

 

Reduce tangling by mixing types of load items. Use the

 

 

recommended cycle for the type of garments being washed.

Not cleaning or

Wash load not completely

Washer senses load size and adds correct amount of water. This

removing stains

covered in water.

is normal and necessary for clothes to move.

 

Added more water to washer.

Added water lifts the laundry off the washplate, resulting in less

 

 

effective cleaning.

 

Washer not loaded properly.

Washer is less efficient at cleaning when load is tightly packed.

 

 

 

 

 

 

Load garments in loose heaps evenly around the basket wall.

 

 

Load with dry items only.

 

 

 

 

 

 

Add only 1 or 2 garments after washer has started.

 

 

 

 

12

Page 12
Image 12
Maytag MVWX550XW warranty On load size and soil level, Washer not loaded as recommended, Load with dry items only