TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible causes
Solution
Washer not performing as expected (cont.)
Washer not draining/ | Wrong or too much detergent | Use only HE detergent. Always measure and follow detergent | |
spinning, loads are | causing suds to slow or stop | directions for your load. To remove extra suds, select RInse & | |
still wet (cont.) | draining and spinning? | Spin. Do not add detergent. | |
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Dry spots on load | High speed spins extract more | The high spin speeds combined with air flow during the final spin | |
after cycle | moisture than traditional | can cause items near the top of the load to develop dry spots | |
| washers. | during the final spin. This is normal. | |
Incorrect or wrong | Check for proper water supply. | Are hot and cold inlet hoses reversed? | |
wash or rinse |
| Both hoses must be attached to both washer and faucet, and | |
temperatures |
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| have both hot and cold water flowing to inlet valve. | ||
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| Check that inlet valve screens are not clogged. | |
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| Remove any kinks in hoses. | |
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| Energy saving controlled | Energy Star washers use cooler wash and rinse water | |
| wash temperatures. | temperatures than your previous washer. This includes cooler | |
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| hot and warm washes. | |
Load not rinsed | Check for proper water supply. | Are hot and cold inlet hoses reversed? | |
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| Both hoses must be attached and have water flowing to the | |
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| inlet valve. | |
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| Both hot and cold water faucets must be on. | |
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| Inlet valve screens on washer may be clogged. | |
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| Remove any kinks in the inlet hose. | |
| Not using HE detergent or using too | The suds from regular detergent can keep washer from | |
| much HE detergent. | operating correctly. | |
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| Use only HE detergent. Be sure to measure correctly. | |
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| Always measure detergent and follow detergent directions based | |
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| on load size and soil level. | |
| Washer not loaded as recommended. | The washer is less efficient at rinsing when load is tightly packed. | |
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| Load garments in loose heaps evenly around the basket wall. | |
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| Load with dry items only. | |
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| Use cycle designed for the fabrics being washed. | |
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| Add only 1 or 2 garments after washer has started. | |
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Sand, pet hair, lint, | Heavy sand, pet hair, lint, and | Add an Extra Rinse to the selected cycle. | |
etc. on load after | detergent or bleach residues may |
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washing | require additional rinsing. |
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Load is tangling | Washer not loaded as recommended. | See “Using Your Washer” section. | |
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| Select a cycle with a slower wash action and spin speed; | |
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| however, items will be wetter than those using a higher | |
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| speed spin. | |
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| Load garments in loose heaps evenly around the basket wall. |
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| Reduce tangling by mixing types of load items. Use the | |
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| recommended cycle for the type of garments being washed. | |
Not cleaning or | Wash load not completely | Washer senses load size and adds correct amount of water. This | |
removing stains | covered in water. | is normal and necessary for clothes to move. | |
| Added more water to washer. | Added water lifts the laundry off the washplate, resulting in less | |
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| effective cleaning. | |
| Washer not loaded properly. | Washer is less efficient at cleaning when load is tightly packed. | |
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| Load garments in loose heaps evenly around the basket wall. | |
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| Load with dry items only. | |
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| Add only 1 or 2 garments after washer has started. | |
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