PORCELAIN-COATED GRATES AND CAPS

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates and caps are cool. These spills may affect the finish.

To avoid chipping, do not bang grates and caps against each other or hard surfaces such as cast iron cookware.

Do not reassemble caps on burners while wet.

Do not clean in the Self-Cleaning cycle.

Do not clean in dishwasher.

Cleaning Method:

Nonabrasive plastic scrubbing pad and mildly abrasive cleanser:

Clean as soon as cooktop, grates and caps are cool.

Gas Grate and Drip Pan Cleaner Part Number 31617 (not included):

See “Assistance or Service” section to order.

SURFACE BURNERS

See “Surface Burners” section.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Is the cooktop properly connected to the gas supply? Contact a service technician or see Installation Instructions.

Surface burners will not operate

Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

Is the control knob set correctly? Push in knob before turning to a setting.

Are the burner ports clogged? See “Surface Burners” section.

Is the main gas shutoff valve in the off position? See the Installation Instructions.

Surface burner flames are uneven, yellow and/or noisy

Are the burner ports clogged? See “Surface Burners” section.

On models with caps, are the burner caps positioned properly?

See “Surface Burners” section.

Is propane gas being used?

The cooktop may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

Surface burner makes popping noises

Is the burner wet? Let it dry.

Excessive heat around cookware on cooktop

Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

Is the proper cookware being used? See “Cookware” section.

Is the control knob set to the proper heat level? See “Cooktop Controls” section.

Is the cooktop level?

Level the cooktop. See the Installation Instructions.

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Maytag W10268391A manual Troubleshooting

W10268391A specifications

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