Maytag W10560158B - SP Washer was unable to, Pump out water within, Recommendations, Temperatures

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help -

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Washer not draining/	Small items may have been caught	Empty pockets and use garment bags for small items.
spinning, loads are still	in pump or between basket and tub,
wet, or spin light remains	which can slow draining.
on (indicating that the
	Using a cycle with a low spin speed.	Cycles with lower spin speeds remove less water than cycles with
washer was unable to
		high spin speeds. Use the recommended cycle/spin speed for your
pump out water within
		garment. To remove extra water in the load, select DRAIN & SPIN.
10 minutes)
		Load may need to be rearranged to allow even distribution of the
		load in the basket.
	The washer may be tightly packed or	Tightly packed or unbalanced loads may not allow the washer to
	unbalanced.	spin correctly, leaving the load wetter than normal. Evenly arrange
		the wet load for balanced spinning. Select the Drain & Spin cycle
		to remove excess water. See “Using Your Washer” for loading
		recommendations.
	Check plumbing for correct drain hose	Check drain hose for proper installation. Use drain hose form and
	installation. Drain hose extends into	securely attach to drainpipe or tub. Do not tape over drain opening.
	standpipe farther than 4.5" (114 mm).	Lower drain hose if the end is higher than 96" (2.4 m) above the floor.
		Remove any clogs from drain hose.
	Too much detergent causing suds to	Use only HE detergent. Always measure and follow detergent
	slow or stop draining and spinning.	directions for your load. To remove extra suds, select RINSE &
		SPIN. Do not add detergent.
Dry spots on load after	High speed spins extract more moisture	The high spin speeds combined with air flow during the final spin
cycle	than traditional top-load washers.	can cause items near the top of the load to develop dry spots
		during the final spin. This is normal.
Incorrect or wrong wash	Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
or rinse temperatures
		Both hoses must be attached to both washer and faucet, and have
		both hot and cold water flowing to inlet valve.
		Check that inlet valve screens are not clogged.
		Remove any kinks in hoses.
	Energy-saving controlled wash	ENERGY STAR® qualified washers use cooler wash and rinse water
	temperatures.	temperatures than traditional top-load washer. This includes cooler
		hot and warm washes.
Load not rinsed	Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
		Both hoses must be attached and have water flowing to the inlet
		valve.
		Both hot and cold water faucets must be on.
		Inlet valve screens on washer may be clogged.
		Remove any kinks in the inlet hose.
	Not using HE detergent or using too	The suds from regular detergent can keep washer from operating
	much HE detergent.	correctly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow detergent directions based
		on load size and soil level.
	Washer may be tightly packed.	The washer is less efficient at rinsing when tightly packed.
		Load garments in loose heaps evenly around the washplate.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 additional garments after washer is started.

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