Maytag W10560158B - SP See Using Your Washer section, Stains, Adding detergent on top of load

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help -

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Sand, pet hair, lint, etc. on	Heavy sand, pet hair, lint, and	Add an Extra Rinse to the selected cycle.
load after washing	detergent or bleach residues
	may require additional rinsing.
Load is tangling	Washer not loaded as recommended.	See “Using Your Washer” section.
		Select a cycle with a slower wash action and spin speed, however
		items will be wetter than those using a higher speed spin. See the
		“Cycle Guide” to match your load with the best cycle.
		Load garments in loose heaps evenly around the washplate.
		Reduce tangling by mixing types of load items. Use the
		recommended cycle for the type of garments being washed.
Not cleaning or removing	Added more water to washer.	Washer senses load size and adds correct amount of water. This is
stains		normal and necessary for clothes to move. It is normal for the wash
		load to be not completely covered in water. Added water lifts the
		laundry off the washplate, resulting in less effective cleaning.
	Washer not loaded as recommended.	Washer is less efficient at cleaning when tightly packed.
		Load garments in loose heaps evenly around the washplate.
		Add only 1 or 2 additional garments after washer is started.
	Adding detergent on top of load.	Add detergent, oxi products and color-safe bleach to the bottom of
		the basket before adding the load items.
	Not washing like colors together.	Wash like colors together and remove promptly after the cycle is
		complete to avoid dye transfer.
	Not using HE detergent or using too	The suds from regular detergent can keep washer from operating
	much HE detergent.	correctly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow manufacturer’s directions
		based on load size and soil level.
	Not using correct cycle for fabric type.	Use a higher soil level cycle option and warmer wash temperature to
		improve cleaning.
		Use Power Wash® cycle for tough cleaning. See the “Cycle Guide”
		to match your load with the best cycle.
	Not using dispenser or Downy Ball®.	Use dispenser for chlorine bleach and Downy Ball® dispenser for
		fabric softener to avoid staining.
		Load dispenser before starting a cycle.
		Do not add products directly onto load.
	Not selecting Timed Dispensers Fabric	Always select Timed Dispensers Fabric Softener when adding fabric
	Softener.	softener. Cycles that use spray rinsing will add additional water for
		proper fabric softener dispensing when selected.
Incorrect dispenser	Clogged dispenser.	Use only liquid chlorine bleach in the bleach dispenser.
operation

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