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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Sand, pet hair, lint, etc. on | Heavy sand, pet hair, lint, and | Add an Extra Rinse to the selected cycle. |
load after washing | detergent or bleach residues |
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| may require additional rinsing. |
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Load is tangling | Washer not loaded as recommended. | See “Using Your Washer” section. |
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| Select a cycle with a slower wash action and spin speed, however |
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| items will be wetter than those using a higher speed spin. See the |
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| “Cycle Guide” to match your load with the best cycle. |
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| Load garments in loose heaps evenly around the washplate. |
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| Reduce tangling by mixing types of load items. Use the |
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| recommended cycle for the type of garments being washed. |
Not cleaning or removing | Added more water to washer. | Washer senses load size and adds correct amount of water. This is |
stains |
| normal and necessary for clothes to move. It is normal for the wash |
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| load to be not completely covered in water. Added water lifts the |
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| laundry off the washplate, resulting in less effective cleaning. |
| Washer not loaded as recommended. | Washer is less efficient at cleaning when tightly packed. |
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| Load garments in loose heaps evenly around the washplate. |
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| Add only 1 or 2 additional garments after washer is started. |
| Adding detergent on top of load. | Add detergent, oxi products and |
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| the basket before adding the load items. |
| Not washing like colors together. | Wash like colors together and remove promptly after the cycle is |
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| complete to avoid dye transfer. |
| Not using HE detergent or using too | The suds from regular detergent can keep washer from operating |
| much HE detergent. | correctly. |
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| Use only HE detergent. Be sure to measure correctly. |
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| Always measure detergent and follow manufacturer’s directions |
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| based on load size and soil level. |
| Not using correct cycle for fabric type. | Use a higher soil level cycle option and warmer wash temperature to |
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| improve cleaning. |
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| Use Power Wash® cycle for tough cleaning. See the “Cycle Guide” |
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| to match your load with the best cycle. |
| Not using dispenser or Downy Ball®. | Use dispenser for chlorine bleach and Downy Ball® dispenser for |
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| fabric softener to avoid staining. |
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| Load dispenser before starting a cycle. |
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| Do not add products directly onto load. |
| Not selecting Timed Dispensers Fabric | Always select Timed Dispensers Fabric Softener when adding fabric |
| Softener. | softener. Cycles that use spray rinsing will add additional water for |
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| proper fabric softener dispensing when selected. |
Incorrect dispenser | Clogged dispenser. | Use only liquid chlorine bleach in the bleach dispenser. |
operation |
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