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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Fabric Damage | Sharp items were in pockets during | Empty pockets, zip zippers, and snap or hook fasteners before | |
| wash cycle. | washing to avoid snags and tears. | |
| Strings and straps could have tangled. | Tie all strings and straps before starting wash load. | |
| Items may have been damaged before | Mend rips and broken threads in seams before washing. | |
| washing. |
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| Fabric damage can occur if washer is | Load garments in loose heaps evenly around the washplate. | |
| tightly packed. |
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| Use cycle designed for the fabrics being washed. | ||
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| Add only 1 or 2 additional garments after washer is started. | |
| Liquid chlorine bleach may have been | Do not pour liquid chlorine bleach directly onto load. Wipe up | |
| added incorrectly. | bleach spills. | |
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| Undiluted bleach will damage fabrics. Do not use more than | |
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| recommended by manufacturer. | |
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| Do not place load items on top of bleach dispenser when loading | |
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| and unloading washer. | |
| Garment care instructions may not | Always read and follow garment manufacturer’s care label | |
| have been followed. | instructions. See the “Cycle Guide” to match your load with | |
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| the best cycle. | |
Odors | Monthly maintenance not done as | Run the Clean Washer with affresh® cycle after every 30 washes. | |
| recommended. | See “Washer Care” in Washer Maintenance. | |
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| Unload washer as soon as cycle is complete. | |
| Using wrong or too much detergent. | Use only HE detergent. Be sure to measure correctly. Always | |
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| follow the manufacturer’s directions. | |
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| See “Washer Care” section. | |
Lid locked light is | The lid is not closed. | Close the lid. The washer will not start or fill with the lid open. | |
flashing |
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A cycle was stopped or paused | The washer may still be spinning. The lid will not unlock until the | ||
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| using the Start/Pause/Unlock button. | basket has stopped spinning. This may take several minutes if | |
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| washing large loads or heavy fabrics. | |
Adding laundry packet incorrectly. | Be sure laundry packet is added to washer basket before adding | ||
packet not dissolving |
| clothes. Follow the manufacturer’s instructions to avoid damage to | |
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| your garments. |
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