TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help -

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Fabric Damage

Sharp items were in pockets during

Empty pockets, zip zippers, and snap or hook fasteners before

 

wash cycle.

washing to avoid snags and tears.

 

Strings and straps could have tangled.

Tie all strings and straps before starting wash load.

 

Items may have been damaged before

Mend rips and broken threads in seams before washing.

 

washing.

 

 

Fabric damage can occur if washer is

Load garments in loose heaps evenly around the washplate.

 

tightly packed.

 

 

Use cycle designed for the fabrics being washed.

 

 

 

 

Add only 1 or 2 additional garments after washer is started.

 

Liquid chlorine bleach may have been

Do not pour liquid chlorine bleach directly onto load. Wipe up

 

added incorrectly.

bleach spills.

 

 

Undiluted bleach will damage fabrics. Do not use more than

 

 

recommended by manufacturer.

 

 

Do not place load items on top of bleach dispenser when loading

 

 

and unloading washer.

 

Garment care instructions may not

Always read and follow garment manufacturer’s care label

 

have been followed.

instructions. See the “Cycle Guide” to match your load with

 

 

the best cycle.

Odors

Monthly maintenance not done as

Run the Clean Washer with affresh® cycle after every 30 washes.

 

recommended.

See “Washer Care” in Washer Maintenance.

 

 

Unload washer as soon as cycle is complete.

 

Using wrong or too much detergent.

Use only HE detergent. Be sure to measure correctly. Always

 

 

follow the manufacturer’s directions.

 

 

See “Washer Care” section.

Lid locked light is

The lid is not closed.

Close the lid. The washer will not start or fill with the lid open.

flashing

 

 

A cycle was stopped or paused

The washer may still be spinning. The lid will not unlock until the

 

 

using the Start/Pause/Unlock button.

basket has stopped spinning. This may take several minutes if

 

 

washing large loads or heavy fabrics.

Single-dose laundry

Adding laundry packet incorrectly.

Be sure laundry packet is added to washer basket before adding

packet not dissolving

 

clothes. Follow the manufacturer’s instructions to avoid damage to

 

 

your garments.

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Maytag W10560158B - SP warranty Tie all strings and straps before starting wash load, Unloading washer, Your garments