TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience | Possible Causes | Solution |
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Dryer Results |
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Clothes are not drying | Fabric softener sheets are blocking | The air outlet grille is just inside the door, behind the lint |
satisfactorily or drying | the grille. | screen. Check that it is not blocked by a fabric softener sheet. |
times are too long (cont.) |
| Use only one fabric softener sheet, and use it only once. |
| The dryer is located in a room with | Proper operation of dryer cycles requires temperatures above |
| temperature below 45ºF (7ºC). | 45ºF (7ºC). |
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| The dryer is located in a closet. | Closet doors must have ventilation openings at the top and |
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| bottom of the door. The front of the dryer requires a minimum of |
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| 1" (25 mm) of airspace, and, for most installations, the rear of the |
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| dryer requires 5" (127 mm). See “Installation Instructions”. |
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Cycle time is too short | The load may not be contacting the | Level the dryer. See “Installation Instructions”. All four dryer |
| sensor strips on Sensor Cycles. | feet should be in firm contact with the floor. |
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| Clothes are coming out of the Steam | Under certain environmental or installation conditions you may |
| cycles with damp or wet spots. | experience underdrying. Select the Custom Refresh cycle. Then |
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| select the appropriate number of garments for the load from the |
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| Number of Garments option. |
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| The Sensor Cycles are ending early. | Change the dryness level setting on Sensor Cycles. Increasing |
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| or decreasing the dryness level will change the amount of drying |
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| time in a cycle. If loads are consistently ending too early, see |
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| also “Changing the Sensor Cycle settings to increase drying |
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| time”. |
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Lint on load | Lint screen is clogged with lint. | Clean lint screen before each load. |
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Stains on load | Improper use of fabric softener. | Add dryer fabric softener sheets at the beginning of the cycle. |
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| Fabric softener sheets added to a partially dried load can stain |
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| your garments. Do not use fabric softener sheets with Steam |
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| Cycles. |
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Stains on drum | Loose dyes in clothes. | Drum stains are caused by dyes in clothing (usually blue jeans). |
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| These will not transfer to other clothing. |
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Loads are wrinkled | The load was not removed from dryer | Select Auto or Custom Refresh cycles (on some models) to |
| at the end of the cycle. | tumble the load with water and heat. These cycles are best |
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| for smoothing out wrinkles and reducing odors from loads |
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| consisting of |
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| common knits, and synthetic garments. |
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| NOTE: Refer to garment care label instructions. Dry clean |
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| only garments are not recommended. |
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| The dryer was overloaded. | Dry smaller loads that can tumble freely. When using the Custom |
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| Refresh cycle, be sure to select the correct number of garments |
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| to be refreshed. Results may also vary depending on fabric |
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| type. This cycle is best for reducing wrinkles and odors from |
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| loads consisting of |
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| common knits, and synthetics. |
| For steam cycles, the water is not | Make sure water is connected to the dryer. Check that water |
| properly connected with the dryer. | inlet hose is connected to both the faucet and dryer’s water inlet |
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| valve. Check that the water supply is turned on. |
Odors | Recent painting, staining, or | Ventilate the area. When the odors or fumes are gone from the |
| varnishing in the area where your | area, rewash and dry the clothing. |
| dryer is located. |
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| For Steam Cycles, the water is not | Make sure water is connected to the dryer. Check that water |
| properly connected with the dryer. | inlet hose is connected to both the faucet and dryer’s water inlet |
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| valve. Check that the water supply is turned on. |
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| Odors are left in garments after | To remove odors left in garments after wearing, select Auto |
| wearing. | Refresh (on some models). These cycles are best for reducing |
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| wrinkles and odors from loads consisting of |
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| cotton polyester blends, common knits, and synthetics. |
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