TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

 

 

 

Dryer Results

 

 

Clothes are not drying

Fabric softener sheets are blocking

The air outlet grille is just inside the door, behind the lint

satisfactorily or drying

the grille.

screen. Check that it is not blocked by a fabric softener sheet.

times are too long (cont.)

 

Use only one fabric softener sheet, and use it only once.

 

The dryer is located in a room with

Proper operation of dryer cycles requires temperatures above

 

temperature below 45ºF (7ºC).

45ºF (7ºC).

 

 

 

 

The dryer is located in a closet.

Closet doors must have ventilation openings at the top and

 

 

bottom of the door. The front of the dryer requires a minimum of

 

 

1" (25 mm) of airspace, and, for most installations, the rear of the

 

 

dryer requires 5" (127 mm). See “Installation Instructions”.

 

 

 

Cycle time is too short

The load may not be contacting the

Level the dryer. See “Installation Instructions”. All four dryer

 

sensor strips on Sensor Cycles.

feet should be in firm contact with the floor.

 

 

 

 

Clothes are coming out of the Steam

Under certain environmental or installation conditions you may

 

cycles with damp or wet spots.

experience underdrying. Select the Custom Refresh cycle. Then

 

 

select the appropriate number of garments for the load from the

 

 

Number of Garments option.

 

 

 

 

The Sensor Cycles are ending early.

Change the dryness level setting on Sensor Cycles. Increasing

 

 

or decreasing the dryness level will change the amount of drying

 

 

time in a cycle. If loads are consistently ending too early, see

 

 

also “Changing the Sensor Cycle settings to increase drying

 

 

time”.

 

 

 

Lint on load

Lint screen is clogged with lint.

Clean lint screen before each load.

 

 

 

Stains on load

Improper use of fabric softener.

Add dryer fabric softener sheets at the beginning of the cycle.

 

 

Fabric softener sheets added to a partially dried load can stain

 

 

your garments. Do not use fabric softener sheets with Steam

 

 

Cycles.

 

 

 

Stains on drum

Loose dyes in clothes.

Drum stains are caused by dyes in clothing (usually blue jeans).

 

 

These will not transfer to other clothing.

 

 

 

Loads are wrinkled

The load was not removed from dryer

Select Auto or Custom Refresh cycles (on some models) to

 

at the end of the cycle.

tumble the load with water and heat. These cycles are best

 

 

for smoothing out wrinkles and reducing odors from loads

 

 

consisting of wrinkle-free cotton, cotton polyester blends,

 

 

common knits, and synthetic garments.

 

 

NOTE: Refer to garment care label instructions. Dry clean

 

 

only garments are not recommended.

 

 

 

 

The dryer was overloaded.

Dry smaller loads that can tumble freely. When using the Custom

 

 

Refresh cycle, be sure to select the correct number of garments

 

 

to be refreshed. Results may also vary depending on fabric

 

 

type. This cycle is best for reducing wrinkles and odors from

 

 

loads consisting of wrinkle-free cotton, cotton polyester blends,

 

 

common knits, and synthetics.

 

For steam cycles, the water is not

Make sure water is connected to the dryer. Check that water

 

properly connected with the dryer.

inlet hose is connected to both the faucet and dryer’s water inlet

 

 

valve. Check that the water supply is turned on.

Odors

Recent painting, staining, or

Ventilate the area. When the odors or fumes are gone from the

 

varnishing in the area where your

area, rewash and dry the clothing.

 

dryer is located.

 

 

 

 

 

For Steam Cycles, the water is not

Make sure water is connected to the dryer. Check that water

 

properly connected with the dryer.

inlet hose is connected to both the faucet and dryer’s water inlet

 

 

valve. Check that the water supply is turned on.

 

 

 

 

Odors are left in garments after

To remove odors left in garments after wearing, select Auto

 

wearing.

Refresh (on some models). These cycles are best for reducing

 

 

wrinkles and odors from loads consisting of wrinkle-free cotton,

 

 

cotton polyester blends, common knits, and synthetics.

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Maytag W10562334A, W10562338A - SP warranty If you experience Possible Causes Solution Dryer Results