TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.amana.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Washer Not Performing as Expected (cont.)
Not cleaning or removing stains (cont.)
Odors
Fabric Damage
Gray whites, dingy colors
Not using correct cycle for fabric type. | Use a higher soil level setting and warmer wash temperature | |
| to improve cleaning. | |
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| If using Quick cycle, wash only a few items. | |
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| Use Heavy Duty cycle for tough cleaning. | |
Not using dispensers. | Use dispensers to avoid chlorine bleach and fabric softener | |
| staining. | |
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| Load dispensers before starting a cycle. | |
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| Avoid overfilling. | |
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| Do not add products directly to load. | |
Not washing like colors together. | Wash like colors together and remove promptly after the cycle is | |
| complete to avoid dye transfer. | |
Not enough detergent used, | Use more detergent for washing heavy soils in cold or | |
or hard water. | hard water. | |
Monthly maintenance not done as | Run the Clean Washer cycle with affresh® cleaner monthly. | |
recommended. | See “Washer Care” in “Washer Maintenance.” | |
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| Unload washer as soon as cycle is complete. | |
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Not using HE detergent or using too | Use only HE detergent. Be sure to measure correctly. Always | |
much HE detergent. | follow the manufacturer’s directions. | |
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| See “Washer Care” section. | |
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Door not left open after use. | This washer has a tight seal to avoid water leaks. To avoid | |
| odors, leave the door open to allow the washer to dry | |
| between uses. | |
Sharp items were in pockets during | Empty pockets, zip zippers, and snap or hook fasteners before | |
wash cycle. | washing to avoid snags and tears. | |
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Strings and straps could have tangled. | Tie all strings and straps before starting wash load. | |
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Items may have been damaged before | Mend rips and broken threads in seams before washing. | |
washing. |
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Fabric damage can occur if washer is | Avoid tightly packing the washer. Load with dry items only. | |
tightly packed. |
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Use cycle designed for the fabrics being washed. | ||
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| Add only 1 or 2 garments after washer is started. | |
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Liquid chlorine bleach may have been | Do not pour liquid chlorine bleach directly onto load. Wipe up | |
added incorrectly. | bleach spills. | |
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| Undiluted bleach will damage fabrics. Do not use more than | |
| recommended by manufacturer. | |
Load not sorted properly. | The transfer of dye can occur when mixing whites and colors in | |
| a load. Sort dark clothes from whites and lights. | |
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Wash temperatures too low. | Use hot or warm temperatures if safe for the load. Make sure | |
| your hot water system is adequate to provide a hot water wash. | |
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Not enough detergent used, | Use more detergent for washing heavy soils in cold or | |
or hard water. | hard water. | |
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