TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.amana.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer Not Performing as Expected (cont.)

Not cleaning or removing stains (cont.)

Odors

Fabric Damage

Gray whites, dingy colors

Not using correct cycle for fabric type.

Use a higher soil level setting and warmer wash temperature

 

to improve cleaning.

 

 

 

If using Quick cycle, wash only a few items.

 

 

 

Use Heavy Duty cycle for tough cleaning.

Not using dispensers.

Use dispensers to avoid chlorine bleach and fabric softener

 

staining.

 

 

 

Load dispensers before starting a cycle.

 

 

 

Avoid overfilling.

 

 

 

Do not add products directly to load.

Not washing like colors together.

Wash like colors together and remove promptly after the cycle is

 

complete to avoid dye transfer.

Not enough detergent used,

Use more detergent for washing heavy soils in cold or

or hard water.

hard water.

Monthly maintenance not done as

Run the Clean Washer cycle with affresh® cleaner monthly.

recommended.

See “Washer Care” in “Washer Maintenance.”

 

 

 

Unload washer as soon as cycle is complete.

 

 

Not using HE detergent or using too

Use only HE detergent. Be sure to measure correctly. Always

much HE detergent.

follow the manufacturer’s directions.

 

 

 

See “Washer Care” section.

 

 

Door not left open after use.

This washer has a tight seal to avoid water leaks. To avoid

 

odors, leave the door open to allow the washer to dry

 

between uses.

Sharp items were in pockets during

Empty pockets, zip zippers, and snap or hook fasteners before

wash cycle.

washing to avoid snags and tears.

 

 

Strings and straps could have tangled.

Tie all strings and straps before starting wash load.

 

 

Items may have been damaged before

Mend rips and broken threads in seams before washing.

washing.

 

 

 

Fabric damage can occur if washer is

Avoid tightly packing the washer. Load with dry items only.

tightly packed.

 

Use cycle designed for the fabrics being washed.

 

 

 

 

Add only 1 or 2 garments after washer is started.

 

 

Liquid chlorine bleach may have been

Do not pour liquid chlorine bleach directly onto load. Wipe up

added incorrectly.

bleach spills.

 

 

 

Undiluted bleach will damage fabrics. Do not use more than

 

recommended by manufacturer.

Load not sorted properly.

The transfer of dye can occur when mixing whites and colors in

 

a load. Sort dark clothes from whites and lights.

 

 

Wash temperatures too low.

Use hot or warm temperatures if safe for the load. Make sure

 

your hot water system is adequate to provide a hot water wash.

 

 

Not enough detergent used,

Use more detergent for washing heavy soils in cold or

or hard water.

hard water.

 

 

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Maytag W10578036B - SP, W10577942B manual Not cleaning or removing stains