TROUBLESHOOTING
Problem | Possible Cause | Solution |
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Burner will not light | LP gas cylinder is empty | Dispose of empty cylinder and replace with a full one. |
using a match |
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Excess flow valve tripped in Regulator
Turn Control Knob to “OFF” position. Wait five minutes. Relight LP gas grill. If flame remains to be low, turn off gas. Disconnect the Lp gas cylinder from the Regulator. Reconnect the LP gas cylinder to the Regulator. Perform a leak test. Relight grill. This will reset the excess flow valve.
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| Obstructions in burner | Clean burner (See Burner Maintenance in Care and |
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| Maintenance section of this manual) |
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| Flames blow out | High or gusting winds | Turn front of grill away from wind or increase flame height. |
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| Gas in LP cylinder is low | Check LP gas cylinder. Replace if necessary. |
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| Flare up | Grease build up | Clean grill |
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| Excessive fat in meat | Trim fat from meat before grilling |
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Persistent grease fire Grease trapped in Bowl and around burner system
Turn Control Knobs “OFF”. Let fire burn out and remove Cooking Surfaces. After the grill cools, clean all parts.
Humming or whistling Outside temperature, humidi-
from the regulator ty, barometric pressure, and the gas level within the tank may cause the rubber diaphragm inside the regula- tor to vibrate, making a hum- ming or whistling sound.
Although this sound may be alarming, this is NOT dangerous as long as it is not accompanied by the smell of gas. Simply adjust the burner settings and usually the sound will subside. If the humming sound persists, a change in atmospheric conditions will eventually stop the vibration. Should you smell gas, do not use the grill and call Customer Service at
Low flame or low heat | Gas in LP cylinder is low | Check LP gas cylinder. Replace if necessary. |
If your problem is not resolved from the information provided above, please call Customer Service at
REPLACEMENT PARTS
If you need replacement parts, refer to the Parts Diagram and the Parts List to find the exact parts you need.
If you have any questions which require help, contact Customer Service and be sure to mention the model number of your grill.
Parts Diagrams
1
9
2
4
3
8
7
5
6
14
