TROUBLESHOOTING GUIDE (CONTINUED)

SYMPTOMS

POSSIBLE CAUSE(S)

SOLUTION

 

 

 

 

 

 

Scanner beeps

 

 

at some bar

 

Check if it is a check

codes and NOT

The bar code may have

digit/character/or border

for others of the

been printed incorrectly

problem.

same bar code

 

symbology

 

 

 

 

 

 

 

 

Scanner beeps

 

 

at some bar

The scanner is not

Check if check digits are set

codes and NOT

configured correctly for

for others of the

properly.

this type of bar code

same bar code

 

 

 

symbology

 

 

 

 

 

 

 

 

Scanner beeps

 

 

at some bar

The minimum symbol

Check if the correct minimum

codes and NOT

length setting does not

for others of the

symbol length is set.

work with the bar code

same bar code

 

 

 

symbology

 

 

 

 

 

 

 

 

The unit scans

Configuration is not

Make sure the scanner is

the bar code but

configured for the appropriate

correct

there is no data

communication mode.

 

 

 

 

 

 

 

The unit scans

 

Make sure that the proper PC

 

type AT, PS2 or XT is

but the data is

Configuration is not

selected. Verify correct country

not correct

correct

code and data formatting are

(Keyboard

 

selected. Adjust intercharcter

Wedge)

 

 

 

delay.

 

 

 

 

 

 

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