20
FAILURE MODES

Flashing Blue and one Razzberry Tone

This indicates the scanner has experienced a laser sub-
system failure. Return the unit for repair to an authorized
service center.
Flashing Blue and White with Two Razzberry Tones
This indicates the scanner has experienced a scanning
mechanism failure. Return the unit for repair to an
authorized service center.
Continuous Razzberry Tone with all LEDs off
If upon power, the scanner emits a continuous razzberry
tone, the scanner has experienced an electronic failure.
Return the unit for repair to an authorized service center.
Three Beeps – on power up
If the scanner beeps 3 times on power up then the non-
volatile memory (NovRAM) that holds the scanner
configuration has failed. If the scanner does not respond
after reprogramming, return the scanner for repair to an
authorized service center.
Two Razzberry Tones with Steady White
The scanner scans a bar code without establishing
communication first.
The scanner reads a bar code but the cradle fails to transmit
the data.