Service Information

If your RAMCard requires repair, please return it to the dealer from whom it was purchased. If it is not possible to return the RAMCard to your dealer, you may send it directly to Microsoft Consumer Products.

If the repair is required during the warranty period, please enclose proof of purchase. During warranty, we will replace or repair your RAMCard without charge. See previous section for more details regarding warranty coverage.

If the RAMCard requires service after the warranty period expires, it will be repaired for a flat fee of $39.50. This service charge does not cover damage due to negligence, misuse, or inadequate packaging on return to MCP.

To return your RAMCard for service, please mail it post-paid to Micro- soft Consumer Products. Package the card securely as we cannot be responsible for damage due to shipping. BE SURE to enclose proof of purchase for warranty work or a check or money order for $39.50 for non-warranty repairs.

Mail post-paid to:

Microsoft Consumer Products A d i v i s i o n o f M i c r o s o f t , I n c .

10700 Northup Way C - 9 7 2 0 0

B e l l e v u e , W A 9 8 0 0 4

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