TROUBLESHOOTING
If you encounter problems, try the possible solutions provided below.
Big Button Pad Does Not Work
Big Button Pads automatically connect and communicate with your console when you press a button. If the console is turned on, the infrared receiver cable is plugged in, and you do not get any response from the Big Button Pad:
•Move the Big Button Pad and the infrared receiver closer to each other, making sure there is nothing blocking the line of sight between the two.
•Remove and reinsert the infrared receiver cable into the console controller port, or try using another open controller port on the console.
•Make sure that the Big Button Pad’s batteries are fresh, AA alkaline batteries and are installed correctly.
NOTE
The Big Button Pad does not support vibration.
Poor Performance with the
Xbox 360 Console
•Make sure that you have fresh batteries in the Big Button Pad.
•Point the Big Button Pad directly at the infrared receiver.
•Verify that the infrared receiver is not blocked or covered.
•Make sure that you’re using the Big Button Pad within the
•Close drapes and blinds during daylight hours to minimize stray light.
IF YOU NEED MORE HELP
Go to www.xbox.com/support or call Xbox Customer Support:
•United States and Canada:
TTY users:
•Mexico:
•Colombia:
•Brazil:
•Chile:
Do not take your Xbox 360 console or its accessories to your retailer for repair or service unless instructed to do so by an Xbox Customer Support representative.
Do Not Attempt Repairs
Do not attempt to take apart, service, or modify the Xbox 360 console, power supply, or its accessories in any way. Doing so could present the risk of serious injury or death from electric shock or fire, and it will void your warranty.
