Frequently asked questions
Problem | Possible cause and solution | |
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| |
The display shows | The milk container lid may be soiled, causing the sensors to | |
the message "Fill | malfunction. | |
and insert milk | Thoroughly clean the lid and milk container (see "Cleaning | |
container" | clogged milk pipework"). | |
although the milk |
| |
container is full |
| |
and in place. |
| |
"Empty drip tray" | The drip tray is not inserted correctly. | |
appears in the | Slide the drip tray all the way into the unit. | |
display even |
| |
The drip tray's sensors are not working properly. | ||
though the drip | ||
tray is empty. | Touch the On/Off sensor to turn off the coffee system. | |
|
| |
| The metal contacts are dirty. | |
| Clean and dry the contacts thoroughly (see "Cleaning and | |
| care – Drip tray"). | |
|
| |
The front door | The containers are not fully inserted. | |
cannot be closed. | Check the containers. | |
|
| |
The front door | The door hinges are not aligned correctly. | |
cannot be closed. | Adjust the door hinges (see "Installation – Adjusting the | |
| door hinges"). | |
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| |
The coffee system | If the water tank is emptied during beverage preparation, the | |
suddenly stopped | display will show the message "Continue preparation? yes / | |
preparing a | no" after the water tank has been refilled and inserted. If you | |
beverage. | do not confirm this message with "yes" within 5 minutes, the | |
| system will stop preparing the beverage. | |
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| |
| The plumbed water intake is malfunctioning. | |
| Check for kinks in the water intake hose and make sure | |
| that the water | |
|
| |
| The water tank ran empty during beverage preparation, but | |
| "Plumbed water connection - on" is selected and the coffee | |
| system is not connected to a plumbed water supply. | |
| Check the plumbed water supply settings (see "Settings – | |
| Plumbed water connection"). | |
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