Frequently Asked Questions
General problems
When a drink is selected very little or nothing at all is dispensed from the coffee dispensers.
The brew unit filters are blocked.
^Clean/degrease the brew unit. See "Cleaning and care".
Water has stopped flowing when programming the amount.
The maximum amount possible was reached. Preparation is stopped and the max. portion size possible is saved.
There is not enough water in the water tank. The programming process is canceled and the setting will not be saved.
^Fill the water tank with fresh, cold tap water and replace it in the niche.
^Repeat the programming procedure.
The machine does not rinse when turned on, even though the Automatic rinsing function is turned on.
This is not a fault.
If the coffee system still has an operating temperature higher than 140°F (60°C), the rinsing will not take place.
There is a lot of "coffee water" in the waste container.
The coffee is too coarsely ground.
^Set the grinder on a finer setting (see "Adjusting the grinder setting").
^Adjust the amount of coffee, if necessary (see "Adjusting the strength of the coffee").
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