Frequently asked questions
Poor wash results
Issue | Possible cause | Solution |
The wash does not | Liquid detergents do not | – Use powdered bleach. |
come clean with | contain bleaching | – Do not put liquid detergent |
liquid detergent. | agents. Fruit, coffee or | and stain remover together in |
| tea stains cannot be | the same washcompartment. |
| effectively removed. |
|
Laundry has a gray, | An inadequate amount | – Add more detergent to the |
sticky residue. | of detergent was used to | laundry or use a liquid |
| dissolve greasy deposits | detergent. |
| in heavily soiled laundry | – Run a "Normal - Hot" program |
| (e.g. grease, oils or | with liquid detergent to clean |
| lotion stains). | the washer before using it for |
|
| laundry again. |
There is white | The detergent was not | – After drying, remove white |
detergent residue | completely dissolved | residue with a clothing brush. |
on dark laundry. | because of hard water. | – Add a water softener to the |
|
| detergent for future loads. |
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