Poor wash results
Issue Possible cause Solution
The wash does not
come clean with
liquid detergent.
Liquid detergents do not
contain bleaching
agents. Fruit, coffee or
tea stains cannot be
effectively removed.
–Use powdered bleach.
–Do not put liquid detergent
and stain remover together in
the same washcompartment.
Laundry has a gray,
sticky residue.
An inadequate amount
of detergent was used to
dissolve greasy deposits
in heavily soiled laundry
(e.g. grease, oils or
lotion stains).
–Add more detergent to the
laundry or use a liquid
detergent.
–Run a "Normal - Hot" program
with liquid detergent to clean
the washer before using it for
laundry again.
There is white
detergent residue
on dark laundry.
The detergent was not
completely dissolved
because of hard water.
–After drying, remove white
residue with a clothing brush.
–Add a water softener to the
detergent for future loads.
Frequently asked questions
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