Frequently asked questions
General issues with the washer
Issue | Possible cause | Solution |
The "Oversudsing" | The machine has | Use less detergent in the |
indicator lights. | oversudsed. | next wash program. |
The Main wash" | There is a fault. | Restart the program. |
indicator flashes. |
| If the fault message appears |
|
| again, call Miele’s Technical |
|
| Service Department. |
The washer shakes | The washer’s four feet | Level the machine (see |
during the spin cycle. | are not resting evenly | Installation Instructions.) |
| on the floor. |
|
There are unusual | There is no fault. Lapping sounds at the beginning | |
sounds coming from the | and end of the pump process are normal. | |
drain pump. |
|
|
A large amount of | The water pressure is | – Clean the water intake |
detergent residue | too low. | hose filter under running |
remains in the |
| water and carefully |
dispenser drawer. |
| remove any large |
|
| particles. |
|
| – Select the "Sensitive" |
|
| button. |
The fabric softener is | The siphon tube is | Clean the siphon tube (see |
not completely | incorrectly positioned | "Cleaning and care- |
dispensed, or too much | or clogged. | "Cleaning the detergent |
water remains in the |
| dispenser drawer"). |
fabric softener |
|
|
compartment §. |
|
|
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