| Useful Information |
|
|
Problem | Cause & solution |
I cannot make or receive calls. | LThe AC adaptor or telephone line cord is not |
| connected. Check the connections. |
| LIf you are using a BT double adaptor to connect the |
| unit, remove the adaptor and connect the unit to the |
| phone wall socket directly. If the unit operates |
| properly, check or replace the adaptor. |
| LDisconnect the base unit from the telephone line |
| and connect the line to a known working telephone. |
| If the working telephone operates properly, contact |
| our service personnel to have the unit repaired. If |
| the working telephone does not operate properly, |
| contact your service provider/telephone company. |
| LYou dialled a call restricted number (page 18). |
| LThe unit is not designed to be used with rotary |
| (pulse dialling) services. |
The unit does not ring. | LThe ringer volume is turned off. Adjust the ringer |
| volume (page 15, 17). |
The batteries should be charging | LClean the charge contacts and charge again (page |
but the battery icon does not | 8). |
change. |
|
A busy tone is heard when {C} is | LThe handset is too far from the base unit. Move |
pressed. | closer and try again. |
| LAnother handset is in use. Wait and try again later. |
Static is heard, sound cuts in and | LPlace the handset and the base unit away from |
out. Interference from other | other electrical appliances. |
electrical units. | LMove closer to the base unit. |
| LYour unit is connected to a telephone line with |
| ADSL (JetStream) service. We recommend that |
| you contact your ADSL service provider to have an |
| ADSL Splitter installed. We do not recommend the |
| use of generic ADSL filters. Contact your ADSL |
| service provider for details. |
Noise is heard during a call. | LYou are using the handset or base unit in an area |
| with high electrical interference. Place the handset |
| and base unit away from interference sources, such |
| as antennas and mobile phones. |
The handset stops working while | LDisconnect the AC adaptor and turn off the |
being used. | handset. Connect the AC adaptor, turn on the |
| handset and try again. |
Pressing {R} does not | LThe redialled number was more than 24 digits long. |
display/dial the last number dialled. | Redial the number manually. |
The handset beeps intermittently | LFully charge the batteries (page 8). |
and/or 7flashes. |
|
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