Problem solving guide
An unsatisfactory wash result
Problem | Possible cause | Remedy |
Liquid detergent | Liquid detergents | – Use a general purpose |
does not give the | usually contain no | detergent containing a |
required result. | bleaching agents. | bleaching agent. |
| They do not remove | – Pour stain removers into |
| fruit, coffee and tea | compartment j of the |
| stains. | dispenser drawer and liquid |
|
| detergent into a dispenser ball. |
|
| – Never put stain removers and |
|
| liquid detergent together in the |
|
| dispenser drawer. |
Grey, greasy | Insufficient amounts of | – Use more detergent. |
particles cling to | detergent were used | – Before washing the next load |
washed laundry. | to break down the | run a Cottons 95°C programme |
| particles of grease in | with powder detergent but |
| heavily soiled laundry. | without a load. |
A stale smell is in | Low temperature | – Before washing the next load |
the drum and on | washing. | run a Cottons 95°C programme |
laundry. |
| with powder detergent but |
|
| without a load. |
White residues | The detergent | – Try and brush off the residues |
which look like | contained compounds | with a soft brush once the |
powder detergent | (zeolites) to aid water | laundry is dry. |
are seen on dark | softening which are | – Wash dark textiles using a |
textiles after | not soluble in water. | detergent which contains no |
washing. | They have ended up | zeolites. Liquid detergents |
| on the laundry. | usually contain no zeolites. |
|
| – Use the Dark garments |
|
| programme. |
Clothes are coming | Programme was | – Reduce quantity of clothes in |
out creased. | overloaded. | drum. |
| The wrong | – Check care labels and the |
| programme was used. | programme chart. |
|
| – Use easy iron conditioners. |
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