Problem solving guide
The drum door does not open when you press the Door button
Possible cause | Remedy |
The machine is not | Insert the plug in the socket and switch on and/or |
connected to the | switch the machine on with the |
electricity supply and/or is |
|
not switched on. |
|
The safety lock has been | Deactivate the safety lock as described in |
activated. | "Changing the programme sequence - Safety |
| lock". |
Access via a code has | Deactivate the code as described in |
been activated. | "Programmable functions - Code". |
Power cut. | Open the drum door as described in the next |
| section. |
The door was not correctly | Press hard against the lock side of the drum door |
engaged. | and then press the Door button. |
There is still water in the | Clean the drain filter and drain pump as described |
drum and the machine is | in the next section. |
unable to drain. |
|
For safety reasons the drum door cannot be opened if the suds temperature is higher than 55°C.
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