Problem solving guide
General problems or an unsatisfactory wash result
Problem | Possible cause | Remedy |
The machine shakes | The four feet are not | Level the machine. See |
during the spin cycle. | resting evenly on the | installation. |
| floor. |
|
The laundry has not | The spin speed selected | Select a higher spin speed |
been spun | was too low. | next time. |
satisfactorily. |
|
|
The pump makes | These do not indicate a fault. They occur at the end of | |
strange noises. | a pump sequence as a normal part of the operation. | |
Large residues of | The water supply | – Clean the filter in the water |
detergent remain in | pressure is too low. | inlet system. |
the dispenser drawer. |
| – It may be useful to press |
|
| the Water plus button. |
| Washing powder used | Pour washing powder into |
| with water softener | the dispenser before adding |
| tends to become sticky. | any water softener. |
Fabric conditioner is | The siphon is either | Clean the siphon, see |
not completely | incorrectly positioned or | "Cleaning and care - |
dispensed or too | clogged. | Cleaning the detergent |
much water remains in |
| drawer". |
the § compartment. |
|
|
When laundry is dry it | Too vigorous wash | Programme in gentle action |
feels hard to the | action. | and more water. |
touch. | Not enough detergent | Increase detergent dose to |
| ||
| used. | prevent limescale build up in |
|
| laundry. |
| No fabric conditioner | Use fabric conditioner in last |
| used. | rinse. |
|
|
|
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