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IF THE UPS REQUIRES SERVICE

1.Use the TROUBLESHOOTING section to eliminate obvious causes. 2.Verify there are no circuit breakers tripped. A tripped circuit breaker is the

most common problem.

3.Call your dealer for assistance. If you cannot reach your dealer, or if they cannot resolve the problem call or fax MINUTEMAN Technical Support at the following numbers; Voice phone (972) 446-7363, FAX line (972) 446-9011 or visit our Web site at www.minutemanups.com the "Discussion Board". Please have the following information available BEFORE calling the Technical Support Department.

A. Your name and address.

B. Where and when the unit was purchased.

C. All of the model information on the rear panel of your UPS.

D. Any information on the failure, including LEDs that may be illuminated. E. A description of the protected equipment, including model numbers if

possible.

F. A technician will ask you for the above information and, if possible, help solve your problem over the phone. In the event that the unit requires factory service, the technician will issue you a Return Material Authorization Number (RMA #).

G. If the UPS is under warranty, the repairs will be done at no charge. If not, there will be a charge for repair.

4.Pack the UPS in its original packaging. If the original packaging is no longer available, ask the Technical Support Technician about obtaining a new set. It is important to pack the UPS properly in order to avoid damage in transit.

Never use Styrofoam beads for a packing material.

A. Include a letter with your name, address, day time phone number, RMA number, a copy of your original sales receipt, and a brief description of the problem.

5.Mark the RMA # on the outside of all packages. The factory cannot accept any package without the RMA # marked on the outside.

6.Return the UPS by insured, prepaid carrier to:

Para Systems Inc.

MINUTEMAN UPS

1455 LeMay Drive

Carrollton, TX 75007

ATTN: RMA # _______

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Minuteman UPS MBK-E SERIES user manual If the UPS Requires Service, Minuteman UPS
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MBK-E SERIES specifications

The Minuteman UPS MBK-E Series is engineered for the demanding environments of today’s digital world, providing reliable power protection for sensitive electronic systems. This series is particularly suited for applications in data centers, manufacturing facilities, and telecommunications, where downtime can result in significant financial loss.

One of the standout features of the MBK-E Series is its true online double conversion technology. This advanced technology ensures that connected equipment receives a consistent and clean power supply, free from disturbances such as voltage spikes, sags, and electrical noise. The UPS operates continuously, converting incoming AC power into DC power and then back to AC power, which results in a stable output, even during abnormal input conditions.

The MBK-E Series also includes a wide input voltage range, allowing the UPS to maintain operational capabilities even in fluctuating power environments. This feature is particularly valuable in regions with unreliable power infrastructure. Furthermore, the product is equipped with an advanced battery management system that extends battery life through intelligent charging methods, ensuring that critical systems remain powered during outages.

One of the notable characteristics of the MBK-E Series is its modular design. With an easily expandable capacity, users can customize their UPS systems to meet their specific needs, enabling straightforward upgrades as power demands grow. This flexibility helps organizations efficiently manage their investment in power protection.

In addition to its robust performance features, the MBK-E Series includes comprehensive monitoring and management options. Users can access real-time data regarding power conditions, battery status, and overall system health through an intuitive LCD interface. Remote management capabilities, often facilitated through SNMP or USB interfaces, allow for proactive monitoring and alerts, minimizing the risk of system failures.

The Minuteman UPS MBK-E Series is also designed with energy efficiency in mind, incorporating features such as eco-mode operation to reduce power consumption while maintaining critical functions. By lowering environmental impact and operational costs, this UPS series supports both sustainability and financial efficiency.

Overall, the Minuteman UPS MBK-E Series stands out for its reliability, performance, and flexibility, making it an excellent choice for businesses looking to safeguard their electronic devices and infrastructure against power interruptions. It embodies a blend of cutting-edge technology and user-friendly features, providing peace of mind in today’s power-sensitive landscape.
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